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VEVOR Reverse Osmosis System, 400 GPD 9-stage Reverse Osmosis Water Filter Replacement, RO Filter Cartridge for 24 Months, Reduces Lead, Chlorine, Rust, Compatible with SS-002 Under Sink Water Filter

Customer Reviews for VEVOR Reverse Osmosis System, 400 GPD 9-stage Reverse Osmosis Water Filter Replacement, RO Filter Cartridge for 24 Months, Reduces Lead, Chlorine, Rust, Compatible with SS-002 Under Sink Water Filter

400 g Filter Element

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clacip68 clacip68
Filtro già usato e venduto per nuovo
Composite Filter Element
Dopo 5 mesi di attesa , finalmente riesco a fare l' ordine , ricevuto e montato subito , peccato che non si toglie l' allarme " cambio filtro " , e l' acqua continua ad uscire pochissimo , in sostanza il filtro è usato e non è cambiato niente da quello sostituito. Delusione completa e impianto non funzionale , mi spiace ma non siete per niente seri . Attendo riscontro e filtro funzionale .
1 people found this helpful
Customer Service Reply: Abbiamo ricevuto la vostra segnalazione relativa a questo problema. Il nostro team di assistenza clienti prenderà in carico la questione entro 24 ore e continuerà a seguirvi fino alla completa risoluzione del problema. Vi invitiamo a controllare le risposte alla segnalazione e le notifiche via e-mail.
rep211 rep211
Love the system, Vevor needs to fix supply chain
Composite Filter Element
The filtration system itself performs very well. However, keeping it running is frustrating due to severe supply shortages. My filter was well past its replacement date before I finally got an in-stock alert, only to find out I couldn't order a backup because of a one-per-customer limit. A water filtration system is only as good as its filter availability, and for that reason alone, I would look elsewhere for my next RO system. I hate to criticize Vevor since they get so much right, but this particular product falls well short of the mark.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Guillermo Guillermo
RO Filter
400 g Filter Element
This filter did not fit my unit, this company is extremely difficult buyer beware purchasing from this company. If you have issues with your purchase products, they make it extremely difficult for you to return it and get refunded. Once again, buyers beware of this company…
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Sa*** Sa***
Be Aware about this VEVOR company
600g Filter Element
A year ago, I purchased a Vevor Reverse Osmosis System, SS-005, and needed a PFC cartridge within a year. I asked Vevor support for the SKU or part # for the PFC cartridge # 1 so I can order online, as they do not have a phone system. They emailed me and told me to buy the cartridge, which was for 600 GPD, 10-stage. I did order according to their instructions on July 29, 2026, which turned out to be cartridge #2- the wrong cartridge. I needed #1. Order Number: 26073000973800562413 I have been writing several emails about how to refund the wrong item and order the correct PCF cartridge #1, but sadly I just keep getting emails back that "they replied to my email", but there are no clear instructions or how to send my wrong cartridge back and get a refund. The cartridge # 1, which I need, is not available. I have been waiting for a while with no solution from Vevor. The softener is currently inoperable due to a failure/lack of a part at Vevor. Do not do business with an irresponsible company. I think this company needs huge improvement, and the staff needs proper training. I hope they provide me a solution and reply in simple English that can be understood easily by a common person. Sam Makhani
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
Giovanni Giovanni
Che fregatura
Composite Filter Element
Preferisco non commentare, guasto sicuramente già usato...
0 people found this helpful
Customer Service Reply: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Manuel Manuel
Filter teuerer als Anlage
800g Filter Element
Die Filter sind fast teuerer als die Anlage wenn man sie überhaupt noch bekommt. Das ist der Grund warum ich mit der Marke Vevor nichts mehr gutes verbinde.
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Novizio Alessandro Novizio Alessandro
Frassetto
400 g Filter Element
Arrivato dopo tanto tempo
1 people found this helpful
Customer Service Reply: Ci scusiamo sinceramente per l'esperienza logistica insoddisfacente che hai riscontrato. Abbiamo notato questo problema e lo comunicheremo al nostro partner logistico per ottimizzare il processo di consegna. Grazie per il tuo feedback, che ci aiuta a migliorare i nostri servizi.
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Roland Spradlin Roland Spradlin
Filter replacement
Composite Filter Element
There’s no real instructions included. It was extremely difficult to remove the old one. The pcf light didn’t go off upon replacing it.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bill Bill
Senor
800g Filter Element
Filters are available , the main filtration unit BOXES are OUT OF STOCK INDEFINITELY . Very poor stock
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
sandro ceccherini sandro ceccherini
Indisponibilità da mesi
Composite Filter Element
Sono almeno cinque mesi che il filtro non è disponibile, lo diverrà oppure dovrò buttare l'impianto ad osmosi?
6 people found this helpful
Customer Service Reply: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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