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VEVOR Room Divider, 4 Panel Japanese Room Divider, Wood Folding Privacy Screen Indoor, Japanese Partition Dividers Portable Decoration Screens, for Room Separation Home Office Restaurant & Bedroom

Customer Reviews for VEVOR Room Divider, 4 Panel Japanese Room Divider, Wood Folding Privacy Screen Indoor, Japanese Partition Dividers Portable Decoration Screens, for Room Separation Home Office Restaurant & Bedroom

4-Panel Black Plain

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ANAMARIA  B  ROSADO ANAMARIA B ROSADO
Omg !
6-Panel Black Plain
Box/pkg received with some damage . The "divider " itself had some cracks and rips throughout. Very disappointed .
0 people found this helpful
Philippe Philippe
Article reçu endommagé
6-Panel Natrue Wood Plain
L'article a été réceptionné endommagé. Le défaut a été causé après emballage. Le défaut a pu être atténué pour rendre l'aspect du produit macceptable et éviter un retour. Pour le reste, tout est ok.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Vent fort Vent fort
Mr
4-Panel Black Plain
Arrivé détérioré (emballage et produit). Refusé lors de la livraison, le transporteur est reparti avec. Obtenir une livraison conforme du produit demandé est impossible. Se faire rembourser a nécessité au moins une dizaine de mail des photos de l'emballage détérioré et du produit abimé, et 4 interlocuteurs différents! A éviter.
1 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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WOW WOW
Don't buy this
6-Panel Black Cherry Blossom Painting
The divider pieces arrived broken almost at each point. very light and cheap wood.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
steffen Lundsgaard steffen Lundsgaard
Señor
6-Panel Natrue Wood Plain
Uno de los paquetes ha llegado dañado y ha tardado tanto tiempo en llegar
0 people found this helpful
Customer Service Reply: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.
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Cram Cram
Awfull customer support
3-Panel Black Plain
The product I received (VEVOR Room Divider, 3 Panel Japanese Room Divider) was damaged. The box was not damaged or opened when received. It was the product that was damaged. I went through support and sent the relevant pictures. I suspect support is a bot. It asked me to speciify : did the outer packaging arrived damaged or was it just the product? I answered and sent. Then, support came back to me with the same question, and I answered. We repeated this nonsense 4 times and then I quit! I could not reach anybody else for support. Frustrating and total waste of time! Beside that it came broken and awful support, and wasted my time….., I like the product.....
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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