So far- product has worked as expected! Mine was slightly damaged as the train it was on was derailed but the company has been attentive about it and willing to make things right- I declined as it works and it_ now just a dent. Company has been very responsive and polite and pleasant to deal with. I would 100% purchase from them again. The damage caused to the product was not their doing and they tried to make it right. No complaints here!