Customer Reviews for VEVOR Sewer Camera, 165 ft/50m, Self-Leveling Drain Camera with 10.1" Touchscreen, 512Hz Transmitter & Distance Counter, IP67 Snake Plumbing Camera with Lights-12 LED, 32GB Card for Duct Pipe

Can not get to aperson to see how to return a item

There is a bad connection from the reel to the monitor right out of the box. And after two uses in dirty air ducts the lens is all scratched and "foggy" looking (no longer a clear picture). It is usable, but not great. It is just poor workmanship and quality parts. But the price is good. If I get another one I would put a lens protector like for a cell phone camera on the lens. Also, trying to get the Vevor customer service to warranty or fix these machines is hard for me. I guess, I can't quite send them the right pictures or videos because they keep asking for pictures or video of the problem even though I have sent them. But because they are a low cost product, I just buy a new one instead of fighting their warranty system.

Horrible shipping. I was supposed to have it on 12/9 and did not receive it until 12/17. This is also the 3rd one we have purchased in 3 years. They only last about 1 to 2 years and then they break.

Bonjour, la facture générée ne correspond pas au montant de la commande

J'ai commandé une caméra elle est en panne Aucune réponse a mes mails Réponse messagerie ia A fuir

The camera broke after 10 min. Been 3 weeks now and still vevor hasent sent out a new camera.

Purchased to use with for my plumbing company. It stopped working after 2 weeks from the day I recieved it. Screen stays black when i turn on the unit. Sent a complaint to vevor customer service and have heard nothing back. Not impressed.

This camera works great when it works. However the problem is that it has quit multiple times and parts take a long time to get. When you depend on it for your business, you dont want to wait 2-3 weeks for parts.

ATTENTION !!! N'acheter surtout pas sur le site de VEVOR ! La Camera est arrivé en panne , VEVOR propose un changement de pièce cela met environ 3 semaines . Mais la camera est toujours en panne VEVOR refuse les retours , il y a aucun interlocuteur en direct . Uniquement via la messagerie et il faut patienter 48h pour avoir une réponse . La Camera est inutilisable VEVOR fait juste patienter et le retour gratuit 30 jours est impossible il REFUSE . Alors n'acheter JAMAIS sur le site VEVOR! De plus si il y a des pièces à changer c'est a nous de le faire il y a aucun SAV ! Il veulent dédommager mais ça ne sert à rien sachant que la camera est inutilisable . Donc faites très ATTENTION ! CAMERA EN PANNE INUTIULISABLE AUCUNE SOLUTION PAS DE RETOUR POSSIBLE ! A FUIR !!!

I recently purchased this product and it stopped working right away. It is in practically brand new condition. I have gone back and forth with customer service for the last 2 days and I'm not getting anywhere. Spent almost $800 on this product and it worked for less than an hour. Extremely disappointed and not getting anywhere with customer service.