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VEVOR Sewer Camera, 165 ft/50m, Self-Leveling Drain Camera with 10.1" Touchscreen, 512Hz Transmitter & Distance Counter, IP67 Snake Plumbing Camera with Lights-12 LED, 32GB Card for Duct Pipe

Customer Reviews for VEVOR Sewer Camera, 165 ft/50m, Self-Leveling Drain Camera with 10.1" Touchscreen, 512Hz Transmitter & Distance Counter, IP67 Snake Plumbing Camera with Lights-12 LED, 32GB Card for Duct Pipe

50M 512Hz Transmitter-Distance Counter 256.5mm Screen

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Rogel Rogel
This company does not comply with its warranty policies
Be careful with this company, they do not overhaul or repair the equipment. They say that all their equipment has a one-year warranty, but it is not true. They give you a thousand turns and they will close you. I have already been through this situation with them on several devices and they are really scammers. Take care of your money from scammers! cuidado con esta compania no rempasa ni repara los equipos dicen w todos dus equipos cuantan con un ano de garsntia pero no es cierto te dan mil vueltas y te cieraan en caso ya he pasado por esta cituacion con ellos en varios equipos y son realmente unos estafadores cuiden du dinero de estafadores!
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
ben ben
broken upon delivery
It was broken upon delivery. I put it all together and got the screen working. Once I put it into a pipe, I realized the LED light did not work because the screen was all black. Toggled the LED button and dial, but the light would not turn on. I have initiated a return but have not received any correspondence update from Vevor. The refund process requires a video. Unfortunately file sizes are limited to 50 megabits and most modern phone camera videos are over that file size. A waste of a couple hundred dollars.
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Wyeast Home Inspections Wyeast Home Inspections
Terrible
No instructions, sds card deletes when removed from unit. No other functional way to transfer data. Basically useless without the data.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Peter Peter
Defekt
100M 512Hz Transmitter-Distance Counter 256.5mm Screen
Hallo der Artikel ist defekt will zurückschicken bekomme bis heute kein Retuschein. Ich warte bis sich endlich ein Mitarbeiter meldet.
0 people found this helpful
Customer Service Reply: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Problem umgehend behoben wurde. Bei weiteren Fragen können Sie sich gerne erneut an uns wenden.
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JOEL JOEL
GERANT
100M 512Hz Transmitter-Distance Counter 256.5mm Screen
Camera de qualité moyenne, en revanche tres mauvais SAV, nous avons cassé le cable reliant la camera a l'ecran. Le site est incapable de me re facturer uniqument le cable. Celà fait un mois que je bats avec eux il font semblant de rien comprendre, c 'est insuportable.
2 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Pour toute question, n'hésitez pas à nous recontacter.
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Jon Hepworth Jon Hepworth
Owner operator of sewer camera busness
Never buy anything from vevor if you are operating a business with there products They do not care about helping you repair or replace your equipment even when it does not work out of the box.
2 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Josée Robert Josée Robert
Already broken
First time use and cable broke
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Alberto Manuel Labrador García Alberto Manuel Labrador García
Un engaño por completo
50M Cable Length Markings No Self-Leveling
Un auténtico engaño por completo. Tarda mucho en llegar, después no funciona, difícil para envíar videos y que atiendas. Y después te dicen que te mandan la pieza de recambio que no ha llegado después de tres semanas y que tú la montes. Un producto nuevo y de trabajo... No compréis nada en vevor
0 people found this helpful
Customer Service Reply: Estimado cliente valioso, gracias por tus comentarios. Lo sentimos por cualquier inconveniente. Visita la página "Contáctenos" para obtener ayuda. Nuestro equipo de postventa ayudará rápidamente. Apreciamos tu comprensión.
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