Customer Reviews for VEVOR Sewer Camera, 165 ft/50m, Self-Leveling Pipeline Inspection Camera with 9" 1080P HD Screen, 36X Zoom, IP68 Waterproof Plumbing Camera with Lights-12 LED, 32GB Card Snake Camera for Duct Pipe

Very poor service and quality

I bought the sewer scope as an upgrade and unfortunately the light never worked. It's been a month without a solution from vevor. I bought a insurance with it. Very frustrating experience I wouldn't recommend Vevor or the sewer scope.

I was very disappointed in the quality of the camera quality this has. The lighting in the camera is not very bright and pictures are not as good as your other camera you sell

My business performs dozens of residential sewer inspections every week. I have been looking for a reliable camera at the right price. I've used several different makes and models, all of which were lacking in quality and reliability. I was hopeful that this Vevor camera would provide what I am looking for, but unfortunately, this Vevor camera is worse than the other cameras I have been using. We are expert inspectors and use our cameras very delicately, but this camera started glitching after just a few uses. The picture would flicker on and off during inspection, the distance counter would randomly reset, then the LED screen wouldn't turn on at all - just black with flickering lines. Trying to work with Vevor on a warranty refund but they are being difficult. Really disappointed.

For the price it's great. Keyboard showed up all broke like it been dropped or kicked. But for the money it's like just throw it in the trash and go on. The company offered to send me some new parts or whatnot but it anymore is messing with. Just buy one if it breaks throw it in the trash. Good advertisement for the company

I purchased this to upgrade from the smaller Vevor a few weeks earlier. On that one the camera broke with in a coupe of weeks. Trying to explain to Vevor it was the camera was impossible they even sent a new cable which was not faulty. Anyway I upgrade to this model and it is also a piece of junk and not a serious sewer camera due to its build quality. My keyboard is useless the feet have come off the sound is terrible but that's not a major issue as the sound rarely works anyway. But by far the worst issue is the after sales communication and service. They simply say we'll be in touch in 48 hrs so one conversation takes two weeks. I am still no further forward as to how to resolve my issues. So again if you use this for business do not be tempted by the price as it is literally JUNK!!

The camera image looks great but the cord isn’t strong enough. We could only push it to 45 feet. I don’t know why they sell them with 300 foot cords we couldn’t even make it past 50 feet. I wouldn’t buy again.

I’ve received the camera, the cameras location function is not working. I have reached out to customer support multiple times and they say they will reach back out in 48 hrs but that hasnt happened yet. I just got this new camera and wasted my money. No support

I have never experienced such service. No way of talking to tech support on phone. All is emails to China. And they either lack knowledge or ability to understand English. . Almost a month into this and no further ahead than day one. They only sent part of what they said Ii needed. They said do the repairs and get back to them if it doesn’t work for a new solution. I can’t fix what I don’t have. . This unit was used about 10 times and now it goes to the recycling.bin

received a faulty item that never worked. contacted customer service right away and they refuse to issue a refund and its been over a month and they keep on stalling