Customer Reviews for VEVOR Sewer Camera, 328 ft/100m, Self-Leveling Drain Camera with 10.1" Touchscreen, 512Hz Transmitter & Distance Counter, IP67 Snake Plumbing Camera with Lights-12 LED, 32GB Card for Duct Pipe

BUYER BEWARE! I purchased sewer camera in February, it was broken by September. (Still under warranty)….they had me send a video to diagnose the issue. Customer service sent me a new screen which wasn’t compatible with system and arrived broken. . I went out and purchased a monitor, still having the same problem. Contacted customer service Let them know what’s going on. Instead of sending me a new system they’ve now offered me 62$. I refused.. they came back and offered me 183$. Customer service can only be reached through chat box on their website, it’s now been a month and no solution…

First time using canasta didn’t work been trying to get exchange or refund but won’t get and answer from customer service really bad customer service

I ordered 3 cameras and only received 2. I sent an email with no reply

Had high hopes. But on first use camera quit working not able to find an easy link on the website to return or get fixed. Very disappointed.

Bought the 328’ sewer camera and took it to the first job. Started scoping a schedule 40 4” line the light and camera started shorting out leaving me stranded with 3 inspections to complete.This camera seems like it could be great however the one I received is worthless. Customer service has been no help as of now. I lost 900 dollars plus a camera yesterday, and am losing 900 more everyday I don’t have a working camera. There is no phone number to call and talk to someone to resolve this issue. It’s been 18 hours and still crickets from the customer service request I entered other than an automated message from a computer. If this is vevors quality of product and customer service this will probably be my last purchase. Which sucks because I was planning on purchasing a few other interesting items but have lost all faith as of now.

System broke and I can not get service .

FACTUUR NODIG

First job I took it to the camera didn’t work. Can’t get ahold of customer service. When I call a machine says they are busy to call back later and hangs up on me. I have to now continue to pay on a machine that doesn’t even work and caused embarrassment in front of my customer.

Equipamento tem se mostrado de fraca qualidade, a bateria com 8 usos ja não funciona, 2 micro LEDs da câmera já não funciona , a câmera aparece turba

Camera worked for all of ten minutes. Customer support is horrible. 2 days to get a response. Not recommended at all to deal with Vevor.