Customer Reviews for VEVOR Sewer Camera, 328 ft/100m, Self-Leveling Drain Camera with 10.1" Touchscreen, 512Hz Transmitter & Distance Counter, IP67 Snake Plumbing Camera with Lights-12 LED, 32GB Card for Duct Pipe

The camera head light broke after 2 uses. I purchased the camaera 3 months ago. The last 3 months I have been emailling to get a replacement part. Vevor does not have any way to discuss warranty with an actual person. So if something goes wrong you are wasting your time. Do not buy this product. Very bad customer service.

Camera worked a couple times now screen is just black and not having any luck returning just getting a ton of emails likely there just wasting time till it’s too late to return it. DO NOT PURCHASE ONE

Excellent camera till the battery dies and you need to replace it. Customer service sends you round and round and requires a video and pictures showing the battery is dead before they can tell you whether if you can get a replacement battery. I sent the video and they said they forwarded my question to a special team and should hear back within 48 hours. It has been several days and still no response. In the meantime, I have to keep replying to system generated emails otherwise the system will mark the issue as resolved. This is terrible customer service. I had a good run with Vevor tools and that's because I never had to deal with their customer service.

Your tech support told me that they were sending me a replacement camera I'm sitting here with $1,000 sewer camera that has a camera that won't work. I can't use this.I need a replacement camera ASAP. I also purchased your 3-year warranty.

Figyelem Átverés !!!!! Nincs garancia nem lehet utolérni a vevor céget hibás termékeket küldenek

Used one time and cable broke while inserting it into a drain pipe Contacted vevor got no response

Very poor service and quality

I bought the sewer scope as an upgrade and unfortunately the light never worked. It's been a month without a solution from vevor. I bought a insurance with it. Very frustrating experience I wouldn't recommend Vevor or the sewer scope.

I was very disappointed in the quality of the camera quality this has. The lighting in the camera is not very bright and pictures are not as good as your other camera you sell

My business performs dozens of residential sewer inspections every week. I have been looking for a reliable camera at the right price. I've used several different makes and models, all of which were lacking in quality and reliability. I was hopeful that this Vevor camera would provide what I am looking for, but unfortunately, this Vevor camera is worse than the other cameras I have been using. We are expert inspectors and use our cameras very delicately, but this camera started glitching after just a few uses. The picture would flicker on and off during inspection, the distance counter would randomly reset, then the LED screen wouldn't turn on at all - just black with flickering lines. Trying to work with Vevor on a warranty refund but they are being difficult. Really disappointed.