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VEVOR Sewer Camera, 98 ft/30m, Self-Leveling Drain Camera with 512Hz Transmitter, Distance Counter, 9" Screen 1080P HD Snake Plumbing Camera with Light-12 LED & 32GB Card for Duct Pipe

Customer Reviews for VEVOR Sewer Camera, 98 ft/30m, Self-Leveling Drain Camera with 512Hz Transmitter, Distance Counter, 9" Screen 1080P HD Snake Plumbing Camera with Light-12 LED & 32GB Card for Duct Pipe

30M 512Hz Transmitter-Distance Counter 228.6mm Screen

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Dominique Dominique
La caméra ne passe pas les coudes à 90° de diamètre 50.
50M 512Hz Locator-Cable Length Markings No Self-Leveling
Je tiens à exprimer mon mécontentement concernant la caméra d’inspection Vevor que j’ai récemment achetée. En effet, cet équipement est présenté comme étant adapté pour passer dans des conduites comportant des coudes à 90° en diamètre 50. C’est d’ailleurs précisément pour cette raison que j’ai choisi ce modèle. Or, dans la pratique, le produit ne répond absolument pas à cette promesse. Dès que la caméra arrive dans un coude à 90°, il devient impossible de continuer à avancer. Le câble bloque systématiquement, rendant l’appareil inutilisable dans les conditions pour lesquelles il est pourtant annoncé. Cette situation est particulièrement problématique, car j’ai effectué cet achat spécifiquement pour ce type d’usage. Le produit ne correspond donc pas aux caractéristiques mises en avant lors de la vente.
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Brad Brad
Camera cable
Only have had this camera for 2 months now and having issues with the cable. Used it 2 days ago and the screen went black. I changed the camera head out with another Vevor camera that I have and the camera head works fine so it’s definitely the cable. Reached out to support and they are the slowest at responding. They don’t seem to understand how important it is to have a working camera as a business.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
KanalFritz KanalFritz
GmbH
30M 512Hz Transmitter-Distance Counter 228.6mm Screen
Ich habe diese Kamera neu gekauft und bereits bei der ersten Benutzung massive Probleme festgestellt. Der Kamerakopf hat einen Wackelkontakt, und schon nach dem ersten 45-Grad-Bogen kam es zu einem kompletten Bildausfall. Auch beim zweiten Einsatz trat dasselbe Problem auf. Ich musste den Kamerakopf ständig drehen, um überhaupt ein Bild zu bekommen. Während der Befahrung fällt das Bild regelmäßig aus, und es erscheinen schwarze Streifen. Ein zuverlässiges Arbeiten ist damit nicht möglich. Für den professionellen Einsatz ist diese Kamera absolut ungeeignet. Bei diesem Preis hätte ich eine deutlich bessere Qualität erwartet. Zusätzlich wurde die Lieferung nicht wie versprochen zugestellt, sondern kam zwei Tage verspätet an. Ich werde die Kamera zurücksenden. Insgesamt bin ich sehr enttäuscht und kann dieses Produkt nicht empfehlen.
0 people found this helpful
Customer Service Reply: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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Javier Javier
Owner
Where can I buy the camera head cause it’s not working right I have tried calling looking for it on line but can not find it
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
thiou thiou
réclamation
50M 512Hz Locator-Cable Length Markings No Self-Leveling
bonjour j'ai bien reçu ma commande mais il manque le chargeur de la batterie donc je suis bien embêté quart je peux pas reccharger la batterie de la caméra merci de fair le nécessaire cordialement
0 people found this helpful
Customer Service Reply: Bonjour! Nous avons créé un ticket pour vous permettre de faire un suivi sur ce problème. Notre équipe d’assistance à la clientèle vous contactera par e-mail et vous fournira des mises à jour jusqu’à ce que le problème soit résolu. Veuillez vérifier rapidement votre boîte de réception pour nos messages.
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Dan Dan
Mr
So far seems ok.. have trouble in some perimeter drains getting it around the initial bend, especially if there is some debris or roof aggregate build up. Wondering if the 9mm cable is better at this. A few times where the camera will literally flip backwards facing the wrong way rather than push through. Is there some sort of rod or other tool designed to get the camera past the first bend or a T junction at the base of the head?
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
RAFFAELE RAFFAELE
titolare
50M Cable Length Markings No Self-Leveling
dopo 2 usi la telecamera non è piu funzionante
1 people found this helpful
Customer Service Reply: "Gentile cliente apprezzato, grazie per aver condiviso le tue preoccupazioni. Ci scusiamo per il disagio. Visita la nostra pagina "Contattac" per ricevere assistenza. Il nostro team di assistenza post-vendita ti aiuterà rapidamente. Apprezziamo la tua comprensione.
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Mic Castonguay Mic Castonguay
Manager
Bought this way Ridgid cameras were getting fixed. I needed something to use in two days so far this thing has been working good I cannot complain about it.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Dan Dan
Plumber
First time I opened the box it broke. Thinking about sending it back. Afraid to use it and have it break somewhere else.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Berkes Gábor Berkes Gábor
Hungary
30M 512Hz Locator-Cable Length Markings Self-Leveling
Konkrétan egyelőre ezzel még nincs baj.... Később majd meglatjuk. Pótalkatrészkészre kértem linket amit kaptam is.
2 people found this helpful
Customer Service Reply: Dear esteemed customer, your patience and cooperation are greatly appreciated. We’re putting in all our efforts to address your concerns and are striving to find a solution that satisfies you. Keep checking your ticket and email for regular updates on the progress. For any more help or queries, feel free to get in touch.
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