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VEVOR Sewer Camera, 98 ft/30m, Self-Leveling Drain Inspection Camera with 9" 1080P HD Screen, 36X Zoom, IP68 Waterproof Plumbing Camera with Lights-12 LED, 32GB Card Snake Camera for Duct Pipe

Customer Reviews for VEVOR Sewer Camera, 98 ft/30m, Self-Leveling Drain Inspection Camera with 9" 1080P HD Screen, 36X Zoom, IP68 Waterproof Plumbing Camera with Lights-12 LED, 32GB Card Snake Camera for Duct Pipe

30M Cable Length Markings Self-Leveling

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Ernesto Soto Ernesto Soto
Owner
Break easy, screen picture not a good quality
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
KanalFritz KanalFritz
GmbH
30M 512Hz Transmitter-Distance Counter 228.6mm Screen
Ich habe diese Kamera neu gekauft und bereits bei der ersten Benutzung massive Probleme festgestellt. Der Kamerakopf hat einen Wackelkontakt, und schon nach dem ersten 45-Grad-Bogen kam es zu einem kompletten Bildausfall. Auch beim zweiten Einsatz trat dasselbe Problem auf. Ich musste den Kamerakopf ständig drehen, um überhaupt ein Bild zu bekommen. Während der Befahrung fällt das Bild regelmäßig aus, und es erscheinen schwarze Streifen. Ein zuverlässiges Arbeiten ist damit nicht möglich. Für den professionellen Einsatz ist diese Kamera absolut ungeeignet. Bei diesem Preis hätte ich eine deutlich bessere Qualität erwartet. Zusätzlich wurde die Lieferung nicht wie versprochen zugestellt, sondern kam zwei Tage verspätet an. Ich werde die Kamera zurücksenden. Insgesamt bin ich sehr enttäuscht und kann dieses Produkt nicht empfehlen.
0 people found this helpful
Customer Service Reply: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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Macaluso Macaluso
Owner
Can not get to aperson to see how to return a item
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
David C Harris David C Harris
Owner
There is a bad connection from the reel to the monitor right out of the box. And after two uses in dirty air ducts the lens is all scratched and "foggy" looking (no longer a clear picture). It is usable, but not great. It is just poor workmanship and quality parts. But the price is good. If I get another one I would put a lens protector like for a cell phone camera on the lens. Also, trying to get the Vevor customer service to warranty or fix these machines is hard for me. I guess, I can't quite send them the right pictures or videos because they keep asking for pictures or video of the problem even though I have sent them. But because they are a low cost product, I just buy a new one instead of fighting their warranty system.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Scott Scott
Field Sup
Horrible shipping. I was supposed to have it on 12/9 and did not receive it until 12/17. This is also the 3rd one we have purchased in 3 years. They only last about 1 to 2 years and then they break.
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
jd jd
erreur facture
50M 512Hz Locator-Cable Length Markings No Self-Leveling
Bonjour, la facture générée ne correspond pas au montant de la commande
0 people found this helpful
Customer Service Reply: Nous vous tiendrons informé(e) de l'évolution de votre dossier par e-mail ; veuillez consulter votre boîte de réception pour toute correspondance ultérieure.
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Patrik Tomko Patrik Tomko
M
30M Cable Length Markings Self-Leveling
Ik krijg nog steeds geen FACTUUR. Dat is heel irritant.
0 people found this helpful
Customer Service Reply: We hebben gemerkt dat het probleem dat u via e-mail hebt gemeld, is opgelost. We zijn blij dat uw probleem snel is opgelost. Mocht u nog vragen hebben, neem dan gerust contact met ons op.
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Ian Ian
Plumber
Purchased to use with for my plumbing company. It stopped working after 2 weeks from the day I recieved it. Screen stays black when i turn on the unit. Sent a complaint to vevor customer service and have heard nothing back. Not impressed.
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Chris Chris
Works Great When It Works
This camera works great when it works. However the problem is that it has quit multiple times and parts take a long time to get. When you depend on it for your business, you dont want to wait 2-3 weeks for parts.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Justin P Justin P
Product broke right away in customer service is practically non-existent
Product broke right away in customer service is practically non-existent 1
I recently purchased this product and it stopped working right away. It is in practically brand new condition. I have gone back and forth with customer service for the last 2 days and I'm not getting anywhere. Spent almost $800 on this product and it worked for less than an hour. Extremely disappointed and not getting anywhere with customer service.
4 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.

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