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VEVOR Sewer Camera Pipe Inspection Camera 22.9 cm 720p Screen Pipe Camera 91.4m

Customer Reviews for VEVOR Sewer Camera Pipe Inspection Camera 22.9 cm 720p Screen Pipe Camera 91.4m

91M Cable Length Markings No Self-Leveling

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565 Reviews
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Aaron Aaron
GM
The unit works as it should, the cable is super flimsy and im fraid it won't last.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
cayden515@icloud.com cayden515@icloud.com
Poor electronics
Having several issues with the camera since the third time I used it, Not all of the LED lights work, the screen flickers really bad, the camera does not turn on unless it’s plugged in even with a charged battery. I would like for customer support to reach out to me on this severely disappointed for the 900$ I spent, I attached a video of the screen flickering.
3 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
CI*** CI***
Failed in less than a week
Failed in less than a week 1
The camera broke in less that a week. Trying to get it replaced is like pulling teeth.
3 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Adrian Adrian
The camera head that connects to the cable, is designed extremely poorly.
I'm a plumber by trade, I've had this camera for over 1 year and I want to explain to you why this product and most likely this company is awful. First. They made me think their product warranty will help me fix this camera. WRONG. The design makes this camera beyond fixable, and it is designed to break. As I said, where the camera head connects to the cable of the camera is so flimsy that with simple usage, the cables get damaged. The repairs under warranty take over three months to arrive at the house. Within a few uses, it breaks again, and now you have to make another warranty claim, which will take another three months to arrive at your house. That broke again by the time they attempted to fix it twice. They told me it was out of warranty. And now won't give me my money back for a problem WHICH THEY NEVER ADDRESSED OR FIXED WHILEEEE IT WAS UNDER WARRANTY. Not to mention that when I had this problem, I was not able to use the camera for my business, causing me to lose money on pipe repairs, inspections etc. Absolutely awful design which uses 4 measly soldrerd wires inside a to hold the main camera head to the cable which break upon simple use inspecting pipes. I will say that every other component is reasonably designed and works well. I do like the screen, the portability, the battery. But what is all that useful for when the main part of it breaks constantly? And the thing doesn't work at all? It wouldn't matter if it's made of gold. If it consistently breaks, and they take three months every time to send you a repair that they're pretending to help you with that just breaks again. Don't waste your money.
6 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Buck Daniel Buck Daniel
nicht zu empfehlen
50M 512Hz Locator-Cable Length Markings No Self-Leveling
Leider ging die Kamera schon nach fast 9 Monaten Kaput! Der Support bei Vervor ist eine Katastrophe!!!!!!!!!!!!!
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Steven Franklin Steven Franklin
Owner
This camera and experience has been the worst of my 20-year career in the sewer drain industry. The camera stopped working on my very first job in it. After several emails they finally sent me a new camera head and not a full camera like I preferred seeing as it didn't work at all. The camera head made the picture show up after I got it, but it didn't have a 512hz locator on it like my original was supposed to. I have now been emailing back and forth with them for a month and we are getting absolutely nowhere. They told me they're going to send me another new head and I accepted. The next message offered a $70 refund for my frustration but they're making it sound like it was a $70 refund for the camera. I highly recommend everybody steer clear of these guys. The customer service will drive you insane.
3 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
john john
homeowner
Don't waste your money on it. Was broken right out of the box. Never worked right from the day I got. Did all the troubleshooting and more and nothing would fix it. Contract Vevor about 200 emails and 3 weeks of fighting with them they finally decide to first offer me a new cable that was going to take 2 weeks to get. I said no then they offer me $212 back and to keep the broken camera. Then they finally offer me a full refund of my money and to send the camera back. Sent it back and still a week after they told me they issued the credit I have not gotten it on my credit card. SO don't waste you time with this product or the company.
1 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Review Review
Review
91M Cable Length Markings No Self-Leveling
I don't have any marked scale on the yellow cable through which the image from the camera is transmitted.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Wesley Wesley
Sewer scope review
Sewer scope review  3 Sewer scope review  3
Camera works beautifully, self leveling feature is awesome. I haven't used the locate that came with it, I recommend using a rigid locator if you want accurate location. I recommend going with a model that has a stronger push rod, this model has a 5mm pushrod. Works great however on longer lines or lines with several bends this model has troubles getting through. I use mine in an industrial/commercial application cleaning sewer lines and for the price it's a incredible deal. I highly recommend buying this tool.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
dennis swartzentruber dennis swartzentruber
Being a plumber it works okay for the value for what you pay for it
91M Cable Length Markings No Self-Leveling
The camera is good for the value but the customer service is horrible if you ever need anything repaired
0 people found this helpful

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