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VEVOR Shipping Scale Digital Postal Scale 199.6 kg x 48 g, AC/DC Package LCD

Customer Reviews for VEVOR Shipping Scale Digital Postal Scale 199.6 kg x 48 g, AC/DC Package LCD

200 kg 50g
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Customer Reviews

4 Out of 5
Based on 392 reviews
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392 Reviews
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Business Owner Business Owner
Scale Doesn't Work Correctly.
Reached out to support, tried all items suggested. Scale is still off by 20lbs. Never added batteries, but went to test with batteries and did not work. Customer support said battery corrosion, not sure how it could corrode with no batteries added. DO NOT RECOMMEND.
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Cole Cole
Mechanic
Scale never worked accurately. Had a brand new bottle of refrigerant on it that weigh 13.6kg and scale would only read 6.72kg. When just brought the concern up was just brushed off that I wasn't using it correctly. Would not advise buying.
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Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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