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VEVOR Sliding Gate Opener, 1800 KG 4 m, Automatic Sliding Gate with 4 Remote Controllers & APP Control, Electric Rolling Driveway Slide Gate Motor, Complete Gate Operator Hardware Security System Kit

Customer Reviews for VEVOR Sliding Gate Opener, 1800 KG 4 m, Automatic Sliding Gate with 4 Remote Controllers & APP Control, Electric Rolling Driveway Slide Gate Motor, Complete Gate Operator Hardware Security System Kit

750 W 4 m
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Customer Reviews

4 Out of 5
Based on 210 reviews
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josue Hernandez josue Hernandez
Pesimo servicio de garantía
Pesimo servicio de garantía 1
Compre estos motores hace pocos meses y ya uno no funciona, llevo una semana tratando de hacer valer la protección de garantía que pague y no encuentro solución ni respuesta, me siento frustrado, no creo que vuelva a comprar con esta tienda
1 people found this helpful
Customer Service Reply: Le pedimos sinceras disculpas por los inconvenientes que esto le haya causado. Hemos recibido su solicitud y hemos mantenido una comunicación constante con usted respecto a este asunto. Tenga la seguridad de que estamos dando un seguimiento detallado al caso y le informaremos sobre la solución a la mayor brevedad posible. Mientras tanto, le rogamos que esté atento a las respuestas de la solicitud y a las alertas por correo electrónico para conocer las novedades.
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Manuel Manuel
Moto de puertas metálicas
750 W 5 m
No es recibido el pedido podría informarme Podría ponerse en contacto con migo
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Havefaith88 Havefaith88
This thing is a PAIN!!! Might be my model but have had issue every day
Had it installed. Electrician ran the wires. Have had so much issue with this thing 😭😭😭😭
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Rafa Rafa
El regulador de resistencia no funciona
750 W 4 m
Muy buena relación calidad precio, muchísima fuerza. Mueve el portal como una pluma (tengo un portal de 6metros bastante pesado). Espero me solucionen lo del regulador de resistencia pq para este motor es imprescindible, en caso de coger a alguien podría tener consecuencias graves. Instalación muy sencilla, muy buen equipo.
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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tsmithnaz tsmithnaz
Electric Gate User
Electric Gate User 3
It's hits of miss. Some units work great, and some do not. This one does not. I'm asking for a replacement or refund on this one. I am unable to send the images or the video of the gate opener in this section. I can email to you if you like. ````````
2 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Kim Kim
Reasonable
A little overpriced, the items are made from cheap materials. Couldn't get the app/wireless to work. Even with new batteries remotes aren't the best, takes 2/3 attempts before gate opens more often then not.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bruno Leblanc Bruno Leblanc
Une mise en oeuvre laborieuse
750 W 5 m
La mise en oeuvre était laborieuse car la documentation fournie ne correspondait pas à la version de la carte mère du moteur. Donc des galères à paramétrer le système.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Simon Simon
Mr
WIFI MODULE NOT WORKING, AND THEY DON'T SELL REMOTE CONTROL KEY, SO IF YOU LOOSE OR DAMAGE YOUR REMOTE CONTROL KEY, BAD LUCK.
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Mrued Mrued
Herr
750 W 5 m
Leider sehr laut, rasselt extrem entweder ist was kaputt oder der Motor ist schlecht verarbeitet
0 people found this helpful
Customer Service Reply: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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JEAN LOUIS JEAN LOUIS
,,,
750 W 5 m
pouquoi ni a il pas de notice en francais on y comprend rien
0 people found this helpful
Customer Service Reply: Nous vous enverrons des informations concernant votre facture par e-mail ; veuillez consulter votre boîte de réception pour toute correspondance ultérieure.
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