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VEVOR Starlink Gen 3 Cable 150 FT / 45.72 m Extension Cable Standard Generation 3 1200 Mps 24 AWG / 0.25 mm²

Customer Reviews for VEVOR Starlink Gen 3 Cable 150 FT / 45.72 m Extension Cable Standard Generation 3 1200 Mps 24 AWG / 0.25 mm²

45.72 m 24 AWG/0.25 mm² Gen 3

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Rob van Halen Rob van Halen
Cheap Quality Cord
45.72 m 24 AWG/0.25 mm² Gen 2
Cheap Quality Cord 3
Well packaged, but cheap quality overall. The connector on the dish side did not slide in easily and would not stay in place. I had to secure it with a zip tie. While shoving it into the dish the insulation layer broke off at the angled connector, exposing wires and requiring electrical tape. Overall, the cable works, but I'm disappointed with the poor fit and how quickly the connector broke.
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Plumcrazyrob Plumcrazyrob
Just an old retired engineer
Just an old retired engineer  1 Just an old retired engineer  1
Please STOP selling this. It DOES NOT fit. I don't know if you changed suppliers, but your last 3 reviews said the same thing. Dimensions are slightly off on the antenna end and it will not slide into the receptacle as a consequence. Included a picture but you really need calipers to see the difference. Note also, the router end is not the same design (pic), rather, is a 90 degree arrangement, if you didn't drill a giant hole originally, you may have difficulty feeding this thru the wall. At minimum, you will be stressing the delicate internal 24ga wiring by trying to cram this thru a hole. Hello early replacement... IF you buy this cable, save yourself the hour I wasted by first test fitting the antenna end. Waiting for customer service to refund my ticket.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Artiom Artiom
Not compatible, wasted money
22.86 m 26 AWG/0.15 mm² Gen 2
This cable is not compatible with Gen2 dish, end fitting slightly different. Wasted money
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
SKIUTAH SKIUTAH
No Internet - No Help
22.86 m 26 AWG/0.15 mm² Gen 2
VEVOR Starlink Gen 2 does NOT fit Gen 2 systems and their customer support told me to wait "We will reply to you in 1 to 2 business days via email to..." So I explain that I have no internet do to the cable not fitting and I am told to wait 1 -2 day" So not only does hte cable not work in Gen 2 systems but their customer support is lacking to say the least.
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Dustin Johnson Dustin Johnson
Engineer
Didn’t fit in my starlink gen 2
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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