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VEVOR Step Ladder 2-Step 150kg Capacity, Ergonomic Folding Steel Step Stool with Wide Anti-Slip Pedal, Sturdy Step Stool for Adults Toddlers, Multi-Use for Household, Kitchen, Office, RVs

Customer Reviews for VEVOR Step Ladder 2-Step 150kg Capacity, Ergonomic Folding Steel Step Stool with Wide Anti-Slip Pedal, Sturdy Step Stool for Adults Toddlers, Multi-Use for Household, Kitchen, Office, RVs

Two Steps Without Armrest
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Customer Reviews

4 Out of 5
Based on 204 reviews
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204 Reviews
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Antonio Antonio
Pas recu
One Step Without Armrest
Je ne l'ai pas reçu
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
Tor Edvard Løberg Tor Edvard Løberg
Krakk .
One Step Without Armrest
Krakk . 3
Vevor have given wrong value of the parcel, ergo I had to pay too much VAT when collected. . They said 80€ instead of 30€, that is wrong. Summary: Have to get a refund from customs of 27€ . Takes time and effort.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Fred Fred
a guy
Two Steps Without Armrest
The ladder is holding up, nothing fancy. But the website said that they would deliver within a couple of days. Not true. It took more than a week and it was delivered by Amazon so I'm guessing this thing is made in China. If that's the case why don't they just sell it on Amazon?
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Colnet Colnet
Marche-pied pliable
One Step Without Armrest
Il y a trois positions de réglage sur chaque pied donc normalement trois trous par pied mais il y avait un pied où il y avait que deux trous. Chez moi même réalisé le troisième trou et ça fonctionne très bien.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Pascal Pascal
Dur
One Step Without Armrest
Réglage de la hauteur des pieds trop dur alors qu’il faut les replier quasi intégralement pour ranger le marche-pied.
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Mikey Mikey
Overall, ok
One Step With Armrest
The step overall, is ok, but it is a little bit tippy, specifically if people hold on to the rail before stepping on (which seems to be human nature). This creates a bit of a WHS hazard. Otherwise, the step feels good when you are standing on it. The landing is big enough. It is light enough to be moved easily. Pretty easy to put together. It isn't an exceptional product, but ticks off the needed boxes.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Heather Heather
Mrs
One Step With Armrest
Great step but not that stable if stood on the wrong way,elderly people would need to be extra careful to stand in the centre as step dies tip.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle caused. For additional support, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this to submit a ticket for unresolved problems, and our after-sales team will resolve them quickly. We appreciate your understanding.
fc fc
Not 100% Straight
One Step With Armrest
Once assembled, the top U shaped handle and the lower pipes that it slides on did not line up. I eventually got it together, but I'll never be able to adjust it .
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
PINAUD Éric PINAUD Éric
Matériel défectueux
One Step With Armrest
Le montage est difficile de part le système de "bille" de blocage très dur ( surtout Impossible pour une personne âgée avec une faible force manuelle). Lors de différents réglages, certaines "billes" de blocage sont entrées dans leur tube rendant le marche-pied instable donc inutilisable....
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Missing step stool Missing step stool
Never arrived
One Step Without Armrest
I'm sure it was a fine step stool but Vevor got my address wrong so it never arrived.
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.

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