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VEVOR Storage Shelving Unit, 5-Tier Adjustable, 2000 lbs Capacity, Heavy Duty Garage Shelves Metal Organizer Wire Rack, Black, 60" L x 24" W x 78" H for Kitchen Pantry Basement Bathroom Laundry Closet

Customer Reviews for VEVOR Storage Shelving Unit, 5-Tier Adjustable, 2000 lbs Capacity, Heavy Duty Garage Shelves Metal Organizer Wire Rack, Black, 60" L x 24" W x 78" H for Kitchen Pantry Basement Bathroom Laundry Closet

60.96x152.40x182.88 cm Black
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Customer Reviews

4 Out of 5
Based on 215 reviews
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114 reviews
vi*** vi***
Side walk delivery
60.96x152.40x182.88 cm Black
Side walk delivery 1
Item was left on sidewalk
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused. We have created a support ticket to investigate and follow up on your case. Our Customer Support team will contact you via email and keep you updated throughout the process until the issue is fully resolved. Please keep an eye on your inbox and respond to our emails if any additional information is requested. Thank you for your patience and understanding.
hoghead hoghead
huge flaw.
60.96x152.40x182.88 cm Black
The vertical post come in two pieces. the clip holding them together blocks the holes to make the shelfs the right height to hold storage bins.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better.
KB KB
Missing two pieces and customer service is awful
60.96x152.40x182.88 cm Black
Missing two pieces and customer service is awful 1 Missing two pieces and customer service is awful 1
I’ve bought several and the shelves once assembled are great. I had a box miss one of the vertical support connectors and one of the vertical uprights was the wrong size. Trying to resolve this simple issue through customer service is the hardest most frustrating thing. We can catch rockets that launch satellites into space on floating docks and robotic arms but can’t ship replacement parts within 2 weeks. And as of this review I’m still waiting. There is a reason why these are so cheap. Buy from a local store that can take the return and exchange. This is a nightmare
4 people found this helpful
Rocco Rocco
customer
60.96x152.40x182.88 cm Black
Abysmal customer service. Your staff left out one leg of my 5 storage racks. I have sent numerous emails, pictures with no resolution. I will never buy a Vevor product again. Rocco
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.

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