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VEVOR Storage Shelving Unit, 5-Tier Adjustable, 2000 lbs Capacity, Heavy Duty Garage Shelves Metal Organizer Wire Rack, Black, 60" L x 24" W x 78" H for Kitchen Pantry Basement Bathroom Laundry Closet

Customer Reviews for VEVOR Storage Shelving Unit, 5-Tier Adjustable, 2000 lbs Capacity, Heavy Duty Garage Shelves Metal Organizer Wire Rack, Black, 60" L x 24" W x 78" H for Kitchen Pantry Basement Bathroom Laundry Closet

60.96x152.40x182.88 cm Black

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202 reviews
Roger Carroll Roger Carroll
Shelf
50.80x121.92x182.88 cm Black
Parts broken. Couldn’t use one shelf.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Tayler Tayler
Equipment operator
50.80x121.92x182.88 cm Black
Good and strong enough
0 people found this helpful
Customer Service Reply: Thank you for your feedback. It’s valuable to us and will help us improve.
Josie Josie
Malleable exterior posts
50.80x101.60x152.40 cm Black
The outer posts are malleable and of soft metal so not ideal; cost is high for quality of shelf No comparison to Husky or Whelan shelves which cost more but have a great warranty and are durable
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Eric Escobar Eric Escobar
Damage in Transport
50.80x101.60x152.40 cm Orange
Damage in Transport 2 Damage in Transport 2
Il bought this item with the warranty . Never had a call back on my request. Dont buy the warranty.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
KB KB
Missing two pieces and customer service is awful
60.96x152.40x182.88 cm Black
Missing two pieces and customer service is awful 1 Missing two pieces and customer service is awful 1
I’ve bought several and the shelves once assembled are great. I had a box miss one of the vertical support connectors and one of the vertical uprights was the wrong size. Trying to resolve this simple issue through customer service is the hardest most frustrating thing. We can catch rockets that launch satellites into space on floating docks and robotic arms but can’t ship replacement parts within 2 weeks. And as of this review I’m still waiting. There is a reason why these are so cheap. Buy from a local store that can take the return and exchange. This is a nightmare
4 people found this helpful
Mike Mike
Owner
60.96x121.92x182.88 cm Black
Pretty light duty. Can but much larger heavier duty ones from Costco for the same price. I’m sure would will work fine but it’s not the one you think everyone has in their garage it’s much lighter duty
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Rocco Rocco
customer
60.96x152.40x182.88 cm Black
Abysmal customer service. Your staff left out one leg of my 5 storage racks. I have sent numerous emails, pictures with no resolution. I will never buy a Vevor product again. Rocco
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
SKilpatrick SKilpatrick
Business Owner
40.64x91.44x182.88 cm Black
When I received the item, I opened the box and started putting the shelves together. During this I noticed I had not received one of the upright post. Filled a ticket and was informed they could not get one out from China warehouse cause it was their holiday and wouldn't be open for another three weeks. I went ahead and ordered another set and was no issues. Good quality and decent shipping time. But the upright post from the original order never arrived. I received a message that they could refund $25 and I could try and locate one locally. I'm a business owner and do not have time to be trying to find a simple piece that should have been able to be handled getting me one easily.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Mark Lungwitz Mark Lungwitz
Overpriced
50.80x101.60x152.40 cm Black
There's absolutely no way that I would ever put $2,400 lb as they say it's rated for built flimsy and overpriced
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Pennman Pennman
Store owner
50.80x121.92x182.88 cm Black
This is the third shelf in arrow that has arrived damaged. I was majorly damaged and still shipped out with old tape and a patch on the box.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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