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VEVOR Thermal Imaging Camera for Android & IOS, 256 x 192 IR Resolution Wireless Infrared Thermal Imager with WiFi & Visual Camera, 25Hz Refresh Rate Thermal Camera for Smartphone, -4°F-1022°F, IP54

Customer Reviews for VEVOR Thermal Imaging Camera for Android & IOS, 256 x 192 IR Resolution Wireless Infrared Thermal Imager with WiFi & Visual Camera, 25Hz Refresh Rate Thermal Camera for Smartphone, -4°F-1022°F, IP54

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Clay  B Clay B
Fair to Midlin
Waiting for the other thermal camera to go on sale. I will buy it.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please, if you need help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Bela Laczko Bela Laczko
Wärmebildkamera
Android 512x384 Resolution with Super Resolution
Leider funktioniert es mit Apple nicht ☹️
0 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Instructions in Chinese ( I think)
iOS-Android 512x384 Resolution with Super Resolution
The camera works but all the on screen info is in Chinese, it would be more functional if I knew what the on screen info means!
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Michael Michael
product quality/price ratio
Maybe it's just me, but from the promised 550⁰C the camera only measures up to 120⁰C and then displays "over". apart from that it works properly
1 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Ágoston Ágoston
Very slow and choppy image, unstable connection
The deivce itself looks sturdy but that is about it. The connection to the mobile device is a very unstable wifi connection that drops quite frequently. When finally connected, the image is very laggy and choppy. Refresh rate is horrible and almost unusable. I'm very dissapointed.
2 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
eblend eblend
Not as described..
While the camera itself works fine, the description is an outright lie. They advertise this "Innovative WiFi Feature for Remote Viewing and Enhanced Safety", but there is no such feature at all. When I contacted Vevor to complain they basically tried everything under the sun not to return it, and at the end offered me a $75 refund to my original payment card, saying that it would be too expensive to ship back...it might get lost, I might never get a refund...not what I was expecting out of Vevor. They basically lied about the product, and then instead of accepting the fact that they sold me on a feature that isn't there, and taking the loss and refunding me the full amount, they made me accept a refund and pretend like nothing happened. I will never buy anything of any value on Vevor again. If you need some cheap non-mechanical/electronic things, Vevor is good, but this is now twice where I bought something, and ended up with a very inferior product. Live and learn. :(
6 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your issues. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page—find it in the navigation bar at the bottom. Through this, you can submit a ticket for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.
Garry Darby Garry Darby
O help
Left on read wouldn't exchange it that's all I wanted and they couldn't do it but it is what it is. ,nnnnn""IPC di to oz dj if fi c fu of do jv go go y to of ri it to if to if to of tit to if ri is gk I'm g if u
2 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Save your money, buy a Fluke Save your money, buy a Fluke
Don't buy
Recently purchased this item to look at any cold spots in my home in order to make it more efficient and save on heating/ cooling bills since I live in the Midwest. Followed all prompts according to direction, downloaded the app recommended and the item won't even turn on. No charging required since it works off your phone's charge port... Will be returning the item and buying a reputable brand like Fluke products.
1 people found this helpful
Customer Service Reply: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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