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VEVOR Tow Behind Dethatcher, 72-inch Tow Dethatcher with 36 Steel Tines, 3-Point Lawn Dethatcher Rake with Attachments for Tractor, Landscape Rake for Garden, Farm, Grass

Customer Reviews for VEVOR Tow Behind Dethatcher, 72-inch Tow Dethatcher with 36 Steel Tines, 3-Point Lawn Dethatcher Rake with Attachments for Tractor, Landscape Rake for Garden, Farm, Grass

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Billy Billy
Barely worth it.
183cm Spring Tines
Average product; tine retaining bolts were too soft and immediately stretched and came loose. Outer (double) tines broke within the first hour of use due to poor design. Be prepared to strengthen and make improvements. Barely worth it.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! Sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be, please remember that you can contact us via our live chat or our email support. We wanna get this sorted for you fast!
Padraic Brennan Padraic Brennan
Mr
183cm Spring Tines
No stand support when it is detached from tractor makes it very difficult to hook up and remove. Otherwise good to work with to rake driveway chippings.
1 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
Crystal Crystal
Miss
183cm Spring Tines
The 2 end prongs snapped off within a few uses. Also bent out of shape
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Juan bremer Juan bremer
CEO
107 cm (With 3-Point Hitch) Steel Tines
This product is weak the screw in the middle is not strong engough and it slides. The screw to keep the central screw it slides and wears off.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Eric Richmond Eric Richmond
Absolute fucking joke
127 cm (With 3-Point Hitch) Steel Tines
Recieved package was missing 4 tines it’s been basically a month customer service is fucking horrible I just receive a message every few days saying if you don’t reply to this message ticket will be resolved not once has anybody said hey sorry your missing parts I’ll send you the missing parts …. Wtf !!
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Geoff Geoff
Hill
127 cm (With 3-Point Hitch) Steel Tines
This didn't arrive. I had my money returned. I have tried to order again through Temu twice, didn't arrive. Money back. I want one of these but how can I get one delivered to my address in Tasmania?
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Yvon Yvon
Babineau
152 cm (With 3-Point Hitch)-New Steel Tines
The pull behind thatch remover arrived with missing parts. After many emails they agreed the parts was damaged during shipping and they would replace the missing parts. But then they keep asking for photos they say they can't open. It's a stalling tactic. Vevor is terrible with their customer service. Only buy if your ready to loose 350.00 dollars. I have purchase from them before but if something goes wrong you lost your money.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Clear wood carpentry Clear wood carpentry
Owner operator
127 cm (With 3-Point Hitch) Steel Tines
The tines were missing, contacted the company and said i would get a refund, I just want a complete landscape rake not happy I never received a refund package was destroyed
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messagDear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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