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VEVOR Lab Trolley, Rolling Lab Cart with Built-in Socket, 3-Layer Metal Mobile Trolley, Tray Rolling Clinic Cart with Swivel Wheels, 220 lbs Weight Capacity, for Lab, Clinic, Beauty and Salon

Customer Reviews for VEVOR Lab Trolley, Rolling Lab Cart with Built-in Socket, 3-Layer Metal Mobile Trolley, Tray Rolling Clinic Cart with Swivel Wheels, 220 lbs Weight Capacity, for Lab, Clinic, Beauty and Salon

3 Layers White With Socket

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318 Reviews
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Corey Corey
Good for chamber vac, drawer doesn't slide easily
2 Layers
Everything except the drawer is great. The drawer doesn't have slides, just cheap wheels on a track and dosnt align right most the time when putting it away. Would have spent double of they would have made the drawer not so cheaply.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Lawrence Good Lawrence Good
Purshaser
2 Layers
It took a while to figure out how to get acclimated with customer service. It was a tad vague on how to do things... Very unclear.... I did get a SS medical push cart.... A month of going back and forth. They're not open on the weekends, so that right their streeeetches everything out..... I initially got a 20.00 reimbursement offer. I declined. Requested 40.00... As far as I know, I got the latter coming.... The product had parts that were missing and not totally installed, ie; the drawers had rollers that helped tge drawer glide more easily. Out of 4 items, one was not installed but laying inside floating around. The other roller (all had bearing) was not fully installed. Just barely... bearings from one just laying on the bottom of the packaging. Not even the necessary number of bearings needed. Side bars, to keep items from falling off the bottom, were to short. The instructions: the text were very light colored, thin font, and small. Plenty of room to make the font bigger and darker.... especially for older citizens.... Their answer before the monetary offer, was that I may have to go to the hardware store... I would've been fine if they weren't soo slooow getting back with me and I think ai was tge problem... IMO.... Otherwise it should have been taken care of faster and they kept saying they didn't understand what the problem was.That's why I think ai was the problem we needed.Real people... Overall, I think I might go ahead.And look for another one.Similar with two drawers from them, since they did say they will give me forty dollars off, which i haven'treceivedyet..... I think that'll cover my having to reconstruct the product which is now a project.... I say, if you don't have to reconstruct the item bought. Just do something simple, they send you the parts, and they're fast about everything, including communication, like it should be with everyone..... I believe, I would do business with them again.... I might refer the Vevor company.... Tell people about it....
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Frank Frank
mgr
3 Layers
way to small for food service use
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for informing us of these worries. We’re sorry for the hassle this has brought you. For additional help, go to our "Contact Us" page online, located in the bottom navigation bar. Use this to submit a ticket for unresolved matters, and our after-sales team will assist quickly. We appreciate your understanding.
Mario Critchley Mario Critchley
Film protecteur de stainless
2 Layers
Constrution du chariot en stainless, bien construit, cependant la construction à été conçu avec le film protecteur, j’ai due passer une heure à enlever le film de plastique très difficile à enlever.
0 people found this helpful
Customer Service Reply: Dear valued customer, Your feedback is important to us. We’re sorry for any inconvenience. To receive quick help, reach out through our "Contact Us" page online—our after-sales team is here to assist. We appreciate your understanding.
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Martin K. Martin K.
Life-threatening
3 Layers White With Socket
Life-threatening 1 Life-threatening 1
An absolutely terrible experience — this medical trolley had faulty electrical wiring and nearly killed our colleague. There is a burn mark left on the floor from the electric shock, as well as on the trolley itself — life-threatening. It was in use for only a single day.
2 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Mick Mick
Not strong at all and not worth the money.
3 Layers
Not strong at all. Does not hold 182kg. Top shelf bent with barely 40kg on it. Price would be ok if it held the claimed weight.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ewa Ewa
Pani
2 Layers Silver With Drawer
Wózek marnej jakości - niestety miejscami pościerana warstwa zewnętrzna, lekko wygięta jedna część. Bardzo dobre kółka - mocowanie solidne. Szufladki wysuwają się dość topornie. Gdyby nie to, że potrzebuję ten wózek "na już" i już nie mam czasu na wymianę, to bym zwróciła.
0 people found this helpful
Customer Service Reply: Otrzymaliśmy Państwa zgłoszenie dotyczące tego problemu. Nasz zespół obsługi klienta zajmie się Państwa sprawą w ciągu 24 godzin i będzie nadal udzielał pomocy, aż do momentu rozwiązania wszystkich Państwa problemów. Prosimy o śledzenie odpowiedzi na zgłoszenia i powiadomień e-mail.
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Erik Erik
Dr
3 Layers White With Socket
Ik kreeg één schroef van het handvat niet goed vast, had weinig grip in het "voorbewerkte" gaatje. Eén schroef om het bovenblad te bevestigen past ook niet in het voorbewerkte gat. Eén van de drie stopcontacten is ingedeukt en zit niet netjes op de plaats. Goedkoop artikel, maar slordig afgewerkt. Er zit geen factuur in het pakket, ook niet in het klantenportaal. Foto uploaden (normaal formaat) lukt ook al niet. Niet kopen als je het intensief gaat gebruiken.
0 people found this helpful
Customer Service Reply: Onze oprechte excuses voor het ongemak dat ons product heeft veroorzaakt. We begrijpen volledig de frustratie die kan ontstaan ​​door een storing tijdens het gebruik. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We zullen u per e-mail op de hoogte houden van de status van uw probleem; controleer alstublieft uw inbox voor verdere berichten.
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No cabía No cabía
Estrecho
3 Layers
El termo que queríamos poner en la bandeja no cabía en el hueco de la bandeja.
0 people found this helpful
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Joe O’Malley Joe O’Malley
Damaged in transit
2 Layers Silver With Drawer
Trolley arrived damaged from shipping. Box was not dented but something has obviously been dropped or tested on it. There are several dents in it and the two drawers do not close properly. So far VEVOR have offered me a $27 dollar ‘refund’ as compensation, which is approximately one-sixth of the retail value of the item. Not happy, not happy at all. Feels like bargaining through the ticket process to see how little they’ll refund. Like an insurance company trying to avoid or delay paying a claim.
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!

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