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VEVOR 110V Turning Rolls Linkage Roller, 1000KG/2205LBS Loading Welding Turning Roll, 25-1400mm Diameter, 80-1600 mm/min Rotary Welding Positioner & Welding Torch Stand for Welding Equipment Support

Customer Reviews for VEVOR 110V Turning Rolls Linkage Roller, 1000KG/2205LBS Loading Welding Turning Roll, 25-1400mm Diameter, 80-1600 mm/min Rotary Welding Positioner & Welding Torch Stand for Welding Equipment Support

1000 KG 25-1400 mm

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mesrop mesrop
docunments
1000 KG 25-1400 mm
goods arrives witouth any documents. we cannnot receive any invoices for purchased items
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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ANDREW ANDREW
Shop Manager
ordered last week, recieved it tuesday, assembled and went to turn on controller and fuse in controller blew, replaced fuse, fuse blew again. placed a support ticket with Vevor tuesday and it is now wednesday and I still have not heard anything. I ordered this for a large pipe job I have and as of right now it looks like I wasted my money because by the time I get a replacement/replacement parts, I will no longer need it for the foreseeable future. Im sure when it works it works great, but I cannot attest to that and this email customer service that has yet to address the situation leaves alot to be desired.
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Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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