Customer Reviews for VEVOR Vehicle Awning, Large 10' x 7' Shade Coverage Car Side Awning, PU2000mm UV50+ Car Awning with Extended Side Canopies and Portable Storage Bag, Suitable for Truck, SUV, Van, Campers

"ZERO STAR" This is by far the worst customer service experience I’ve ever had. I reported a missing item from my order, and instead of helping me, VEVOR immediately told me to contact the shipping carrier myself to request a refund. As the vendor, they should have handled this process, not made the customer chase down the carrier. After nearly two months of back-and-forth between the carrier and VEVOR, the carrier issued a refund to VEVOR on October 8, 2025. Since then, I’ve contacted VEVOR multiple times, and every time they give the same copy-and-paste response: “We’ve referred the matter to the relevant team and will contact you within 24–48 business hours.” It’s been over two weeks, and still no refund or clear answer. Even when I asked to speak with a manager, I was told that wasn’t possible. This company shows zero accountability and no urgency to resolve issues after they have your money. I would not recommend VEVOR to anyone. Buyers beware — if something goes wrong with your order, you’re on your own.

Materiale poco robusto di bassa qualità, bracci di supporto davvero fragili, infine non offrono possibilità di reso. Molto Deluso.