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VEVOR Vevor Waterfall Pool Fountain Rectangular & Led Strip Light 60 x 11.5 x 8 cm/23.6" X 4.5" X 3.1"

Customer Reviews for VEVOR Vevor Waterfall Pool Fountain Rectangular & Led Strip Light 60 x 11.5 x 8 cm/23.6" X 4.5" X 3.1"

60x11.5x8 cm (With LED Strip Light)
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Customer Reviews

4 Out of 5
Based on 54 reviews
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54 Reviews
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José Manuel José Manuel
La luz led no funciona correctamente
90x11.5x8 cm (With LED Strip Light)
La luz solo funciona el color rojo y 3 puntos verdes
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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VS VS
Lights stopped working
Purchased this waterfall in March 2025. Lights have already stopped working. The fountain is well built and the waterflow is good but the light feature obviously is not very durable. I Paid about 25 extra dollars for the lighted fountain and now its not working. Very frustrating. I'm not satisfied with this purchase
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Eric Eric
cascada pocas luces
pues como comentario tengo que dicen que tiene varios colores pero son limitados no trae los 18 colres que indican, y si no es asi deberian de dar un manuel de como obtener mas colores, gracias
0 people found this helpful
Customer Service Reply: ¡Hola! Lamentamos mucho que haya tenido una experiencia decepcionante con nuestro servicio posventa y atención al cliente. Nos tomamos muy en serio sus comentarios. Muchas gracias por informarnos; su opinión es fundamental para ayudarnos a solucionar este problema y mejorar. Hemos observado que el problema que reportó se ha resuelto mediante comunicación por correo electrónico. Nos complace que su problema se haya abordado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos de nuevo.
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Duaux Duaux
Cascade
120x11.5x8 cm (With LED Strip Light)
Bonjour super produit mes arrivé dessouder et la télécommande fonctionne pas apres des réclamations des relances etc depuit 1 mois on me répond dans 24h a 48 h et toujour rien (service apres vente zéro)
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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