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VEVOR Whole House Water Filter Replacement Cartridge, 4.5"x20"(11x51cm) CTO Carbon Block, Replacement Filter for Whole Home Water Filtration System, Reduce Chlorine, Bad Taste, Odor, 2 Pack

Customer Reviews for VEVOR Whole House Water Filter Replacement Cartridge, 4.5"x20"(11x51cm) CTO Carbon Block, Replacement Filter for Whole Home Water Filtration System, Reduce Chlorine, Bad Taste, Odor, 2 Pack

CTO Rail Cartridge

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charles charles
customer
Coconut Carbon Weight >1.5 kg, Iodine Value ≥1000 mg/g, (NSF) KDF ≥0.43 kg
could tell immediate difference once flushed. will be buying again for my whole house after filtration system
0 people found this helpful
gilles05 gilles05
Cartouche fragile
Coconut Carbon Weight >1.5 kg, Iodine Value ≥1000 mg/g, (NSF) KDF ≥0.43 kg
Cartouche fragile 2 Cartouche fragile 2 Cartouche fragile 2
Acheter pour solutionner présence de soufre dans l'eau de mon puits. Fonctionne très bien, mais la durée de vie n'est pas terrible. J'ai utilisé 3 cartouches et elles ont fonctionné respectivement 39 jours, 46 jours et 30 jours. J'ai sorti la cartouche lorsqu'il y avait des odeurs de soufre dans l'eau. A chaque fois les 3 cartouches étaient toutes fendues dans le sens de la longueur sur environ 6 à 8 pouces. Je n'ai jamais pu établir la durée de vie de ces cartouches car elle ont fendues. De plus il n'y a pas d'information sur la quantite de KDF85 dans ces cartouches qui m'aurait permis d'estimer une durée de vie potentielle. C'est dommage car avant que la cartouche se brise, la qualité de mon eau était très bonne. De plus pour éviter une fuite du boitier du filtre , il faut enlever le gasket au bas de la cartouche avant de l'insérer dans le boItier sinon vous ne pouvez pas étancher adéquatement le boitier
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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John John
Scammed
SED Rail Cartridge
Never got it delivered. A month later had to cancel it!
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Jen Jen
Cracked after 2 months
Coconut Carbon Weight >1.5 kg, Iodine Value ≥1000 mg/g, (NSF) KDF ≥0.43 kg
Cracked after 2 months  1 Cracked after 2 months  1
Decided to try vevor rather than my usual filter and it was a mistake! Only 2 months after installing it I noticed low pressure in my house, and low pressure at the filter housing. So I turned the water off and opened it to find the filter was completely cracked. I've been using the same type of filter for years by a different brand and I've never had anything like that happen. Then because it's the middle filter, it completely ruined the filter after it. I will be requesting a replacement
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
George Prudent George Prudent
Mr
Iodine Value ≥1000 mg/g, Coconut Carbon Weight ≥1.1 kg
Seems to be working well to eliminate hydrogen sulfide gas in water. Filter had two sections that were dinged somehow but it seems watertight. Not sure how it got damaged since packaging appeared very well done. Images won't upload.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Chrisbailey87 Chrisbailey87
Very disappointed!
Coconut Carbon Weight >1.5 kg, Iodine Value ≥1000 mg/g, (NSF) KDF ≥0.43 kg
Very disappointed! 1
I was excited by the price and a couple of good reviews, unfortunately, when I received this filter I noticed it was about half the weight of the current leading competitor. I typically get four to 6 months from a good kdf filter. In less than 2 weeks this is giving us extreme pressure issues. I have a pressure gauge above every filter and this is where the failing link is. It's getting worse and our water is almost unusable for showers. Even with the leading competitor, I never experienced pressure reduction. I just noticed when the sulfur or iron smell starts coming back. I would have expected Vevor to monitor quality before putting their name on this. Don't waste your money.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
r r
p
Iodine Value >1000 mg/g (Before Sintering), Coconut Shell Carbon Weight ≥1.5 kg/Pcs
Wrong part ,really bad customer service
0 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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