We_e have had ICE since we moved here 2 years ago. It took us awhile to get the motivation to install it but we couldn_ be more then happy with this product. We live PA where the water is hard and filled with minerals. We only use the water here for bathing washing dishes and laundry. We already have a water service so adding one more bottle so we can have ICE wasn_ much of an issue. It is quite, has the automatic stop when the bottle runs out and was fairly easy to install.