I would actually give it two stars because the price and the accessories are very good, but the product and the support are only worth one star.
Everything worked well at first, but after the first week, the problems started.
Trimmer hardly picks up any gas and almost always stops, and it's getting worse. Hardly usable for trimming any more.
But then I contacted support. The first case was closed very quickly without a solution.
I wrote to them again and even sent a video with the problem. The only answer was that they couldn't find the problem via the video, so the ticket was closed again.
So Support, if you're reading this, you've lost a customer.
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Απάντηση εξυπηρέτησης πελατών:
Hello, regarding your product problem, our after-sales team is processing it. The work order ID of the email is 1729925560591. Please rest assured that our after-sales team will definitely give you a satisfactory solution. If you have any questions, please feel free to contact us. Thank you. Your understanding and support.