Office Chair Refurbishment Kit Swivel Chair Replacement 360â° Tilt Stable

We adopt the UPS Ground, DHL Ground, GLS to ship your orders.

UPS Ground : Shipping Time 2-6 business days.

DHL Ground : Shipping Time 2-6 business days.

GLS: Shipping Time 2-6 business days.

DHL Heavy Cargoes: Shipping Time 5-10 business days.

DELIVERY DAYS: 2-6 DAYS (2-6 DAYS FOR 99% OF EU)

24 HOURS SHIPPING OUT

SHIP FROM Jenec & Boulevard

About Modification

Once your payment is completed, please inform us by phone or E-mail. And if any modification is needed before we dispatch your package.

The customer will be responsible for all additional charges caused by the alternation of addresses if the contact is made after the item has been shipped.

International Purchase

Import duties, taxes, and charges are not included in the item price or shipping charges. The buyer should be responsible for these charges.

Return Policy

Welcome to our site return policy. All products on our site are 30-day free returns for some reason! Below is our return rules specification.

Claim

Our site return policy is suitable for our official site product, but another site that sells our VEVOR brand is not our responsibility.

Free return condition:

Arrived Damaged

If your product is damaged on the way, it is our obligation, except for human damage. When your product is broken, you need to send us photos of the broken product.

Part missing

If your product parts are missing, we can send you the replacement parts or refund you first. If your product parts are infecting the function of your product, you cannot repair it by yourself or find the local technical person, and we will consider replacing a new item for you.

Wrong item shipped

If you received a product that is not the same as the order, you can send us the product photos; we will do the return service for you.

Not working or faulty

When you receive a product that does not work, you can ask our customer service for help to solve the problem, and we will give you the related technical answer. If it's still not working, you can request a return.

When you receive a defective product, you can ask our customer service to provide technical assistance or a solution. If you can repair it by yourself or in a local store, we will provide compensation.

Conditions that are not compatible with the free return:

Arrived too late

If you have waited for the product for a long time and do not want it, we sincerely apologize for the situation. Because our products are heavy-duty, the processing lead time is longer than the light package.

If the product is sold out and you received it too late, we can compensate you, such as the coupon code or partial refunds.

Don't want it

If you have already received the item but have changed your mind and don't want it anymore, and if you order it by mistake, change your mind, or the price has changed, you cannot return and refund.

Does not match the description

If you received an item that does not match the product description or image, you can send us feedback. Based on the specific reason, we will decide whether to return the shipping fee.

Doesn't seem authentic

As a premium brand operating for 8 years, our products are all brand new, and you can search for them on other platforms as well.

No manual or non-standard manual

When you receive the defective product, you can first contact our customer service by email; We will send you the video or word installation operation manual.

Does not fit

If the size of the product you received is not suitable, you can first contact us to provide a suitable solution due to the reason caused by us.

Conditions that are not compatible with the return:

The item was improperly contaminated, and we have no responsibility for it.

The item was damaged due to your improper use, and we have no responsibility for it.

How to return the original product?

If you want to return the original products, please contact us. We will provide you with the return address and then contact the express company to deliver the product.

How is the return shipping fee?

Regarding the shipping costs of returns, see the above rules. If your return condition belongs to the free return, we will pay you the return shipping costs,otherwise, you pay the shipping costs.