Read many reviews and I tended to be concerned about these customers unfortunate situations. When it arrived, very well packaged, I opened each layer awaiting my own reactions. Others have said their drawer handles were plastic_ine were very sturdy metal that matched the drawers. Others said the screws were too long and they had to add washers mine all fit well, plus there was an extra handle in the package! There was indeed a small dent in the back upper right corner.. or wasn_ substantial, won_ interfere with the outward appearance ( as this is/will be a _uilt in unit), and the rest of it is attractive. See the attached photo. I haven_ built the frame for it but anticipate no issues. There were noInstructions but except for putting on the handles, there was nothing to else to assemble. I have the nameplate _evor nicely placed and that isn_ a problem except I never heard of it. All in all, a very acceptable product at a good price!! I am pleased with the product!