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VEVOR Sewer Camera, Pipe Inspection Camera 30M, Sewer Inspection Video Camera 7” Monitor Pipeline Inspection Camera Drain Camera Industrial Endoscope HD DVR Recorder with 8GB Card

Customer Reviews for VEVOR Sewer Camera, Pipe Inspection Camera 30M, Sewer Inspection Video Camera 7” Monitor Pipeline Inspection Camera Drain Camera Industrial Endoscope HD DVR Recorder with 8GB Card

30 m 7 inch 30 m

Customer Reviews

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351 Reviews
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john john
plumber
This company absolutely sucks. Major problems with shipping. No actual customer service. Trash. Avoid at all costs. Tried calling several dozen times. They hung up on me without speaking to a representative every single time. Then I finally emailed them. Didn't help me at all. Then I used their "live help support" also didn't work. A trash gpt that lies about where the equipment is. Maybe potentially I'll receive the equipment I purchased. Then we'll find out. Until then this is an absolutely horrendous place to work with.
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Cory Cory
Lead
Arrived not operational.
0 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Nedelcu Vasile Nedelcu Vasile
Nu recomand acedt produs
20 m 7 inch 20 m
Daca este putina apa pe conducata nu mai se vede nimic, calitate slaba.
0 people found this helpful
Customer Service Reply: Am creat un tichet pentru a vă contacta în legătură cu această problemă. Echipa noastră de asistență clienți vă va contacta prin e-mail și vă va oferi actualizări până când problema va fi rezolvată. Vă rugăm să verificați prompt căsuța poștală pentru mesajele noastre.
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JB JB
MR
I bought this product to use for my plumbing business, I attempted to advance the camera down a 4" sewer main but the camera cable is too thin and flexible so I was only able to advance it roughly 30' on basically a straight run. When I contacted Vevor to return the item they asked me to provide a video or pictures to prove the issue and while using the camera for only the second time the light failed. I contacted Vevor once again about the new issue, they answered with a diagnostic video which I went through and found no issues. It has been over 3 weeks of correspondence with Vevor who continue to give me the run around, not fully reading my messages and sending the same diagnostic videos more than once. It seems like they are trying to avoid accepting the return and giving me a full refund. I don't believe the ratings on Vevor products are accurate or true, the quality is significantly less than advertised. If you're looking for a drain camera I advise DO NOT CHEAP OUT! You get what you pay for!
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Norayr Norayr
Ortungsgerät
50M 512Hz Locator-Cable Length Marking 228.6mm Screen
Einmal benutzt, und das Ortungsgerät hatte schon etwas am Display. Außerdem verfärbt sich das Display. Nie wieder.
0 people found this helpful
Customer Service Reply: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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Frank Brigida Frank Brigida
General Contractor
DO NOT BUY this item. The LOCATOR does not work at all first of all I had to call another plumber to come do the locate because this product is useless. Secondly the snake does not unravel or retract easily it’s nearly impossible to use. Lastly, this snake is impossible to push down a line because it’s so thin and can’t get any leverage to feed it down. I would highly advise choosing another product. VEVOR is also horrible with customer service and will not allow me to process a RETURN of this item that is essentially useless and is just taking up room in my garage. Just pay the extra money for the better camera snakes, this does not perform as they market online.
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Miguel Pérez Díaz Miguel Pérez Díaz
Piezas no entrefadas
30M 512Hz Locator-Cable Length Markings 177.8mm Screen
no sé qué sucede con mi envío que no lo he recibido y ya hace demasiado tiempo que lo espero
0 people found this helpful
Customer Service Reply: Le pedimos disculpas por la experiencia logística insatisfactoria que tuvo. Hemos tomado nota del problema y lo comunicaremos a nuestro socio logístico para optimizar el proceso de entrega. Gracias por sus comentarios, que nos ayudan a mejorar nuestros servicios.
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Sukhpreet Sukhpreet
Sewer camera
Flash is not working from the first day I try to call customer care but they didn’t do anything
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Eddie Eddie
Plumbing Company Owner
Absolutely terrible experience. The camera itself is mediocre at best, but the cable is complete garbage — it snapped the very first time I used it. The material feels cheap and brittle, almost like hard plastic, so it doesn’t bend properly and broke instantly when I tried to go through a simple 90-degree turn. The so-called warranty is a total joke. It took them nearly a week just to respond, and instead of replacing the defective product, they said they’d send me a part so I can repair it myself. Now I have to buy soldering equipment just to fix a brand-new item that broke on day one. This is hands down one of the worst purchases I’ve made. Cheap quality, terrible customer service, and zero accountability. Don’t waste your money on this drain camera.
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
denis denis
ne marche plus après 1 utilisation !!!
20M Cable Length Markings 177.8mm Screen
ne marche plus après 1 utilisation !!! Impossible de réparer même après avoir reçu du SAV une vidéo
2 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut engendrer. Nous souhaitons résoudre ce problème rapidement !
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