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VEVOR Heat Press 8 in 1 Heat Press Machine 38x30cm T-shirt Press Mug Printing Machine Multifuctional Heat Transfer Machine for T-shirt Mug Hat Plate Sublimation Printing

Customer Reviews for VEVOR Heat Press 8 in 1 Heat Press Machine 38x30cm T-shirt Press Mug Printing Machine Multifuctional Heat Transfer Machine for T-shirt Mug Hat Plate Sublimation Printing

8 in 1 Metal Black

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Oskar Oskar
Dr.
5 in 1 Metal Black
Leider kann ich keine positive Bewertung abgeben, da nach 4 Wochen Wartezeit nichts angekommen ist. Zwar wurde mit der Kaufpreis zurückerstattet, aber die Vorfreude wurde bitter entäuscht. Werde bei VEVOR nicht mehr bestellen !!!
0 people found this helpful
Customer Service Reply: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten mit der Logistik. Wir haben dies zur Kenntnis genommen und werden es an unseren Logistikpartner weiterleiten, um den Lieferprozess zu optimieren. Vielen Dank für Ihr Feedback, das uns hilft, unsere Services zu verbessern.
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Gustavo Gustavo
Malfunction
I have had my machine for less than two months, and the temperature controller is not working. I contacted the warranty department; it has been over 48 hours, and they have not provided a solution—nor have they even reached out to me.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Nuria quintana sanchez Nuria quintana sanchez
Pedido
8 in 1 Metal Black
El paquete no ha sido entregado todavia, por favor ponerse en contacto conmigo
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Heatpresser Heatpresser
Sensor Defekt
5 in 1 Metal Black
Umständlich zu bedienen. Sensor für den Timer ist defekt, so dass die Presse nicht erkennt wenn die Pressung startet.
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Radiant Radiant
record
8 in 1 Metal Black
ola, a prensa não cumpre com o trabalho dela, é muito má, esta sempre a desapartar os parafusos sozinha, nunca matem o nivelamento esta sempre a desnivelar sozinha.
0 people found this helpful
Customer Service Reply: Recebemos a sua solicitação referente a este problema. A nossa equipa de apoio ao cliente dará seguimento ao seu pedido no prazo de 24 horas e continuará a prestar assistência até que todas as suas necessidades sejam satisfeitas. Por favor, esteja atento às respostas do seu pedido e às notificações por e-mail.
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Audrey Audrey
Non evaluable
5 in 1 Metal Black
Non evaluable mais l'appareil s'allume cesr déjà ça
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Cynthia Woody Cynthia Woody
Terrible
Did not work properly. I’ve been trying to reach someone for weeks to return. This is my first time dealing with this company and my last. When you attempt to contact someone through the customer service line all you get is a voicemail. After leaving several messages, no one has contacted me. Also sent emails, now I’m being told they’re closing the case which has not been resolved. Please know and be aware that if you have any issues with your product, you won’t be able to get assistance from this company!
1 people found this helpful
Elemam: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Alessandro Alessandro
Si è rotta dopo neanche un anno
2 in 1 Metal Black
Tutto bene per i primi mesi di utilizzo, dopo neanche un anno il braccio si è letteralmente strappato lungo la saldatura ho chiesto la sostituzione e a distanza di più di un mese da gennaio a oggi non ho ancora ricevuto la parte di ricambio essendo la macchina in garanzia. in alternativa mi è stato offerto un rimborso di 20€ . speravo in un'assistenza più efficace ora dovrò acquistarne un'altra per poter continuare a lavorare.
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Customer Service Reply: Abbiamo ricevuto il tuo ticket relativo a questo problema. Il nostro team di assistenza clienti si occuperà del tuo problema entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di tenere d'occhio le risposte ai ticket e le notifiche via email.
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Daniel Daniel
WORST HEATPRESS - Uneven Pressure
I’m very disappointed with this heat press. The machine does not apply even pressure. The back side compresses the springs and presses correctly, but the front side barely applies any pressure at all. This causes uneven transfers and inconsistent results, which is a huge problem when trying to run a business. At first I thought it was user error since I was still learning how to use the machine. I spent a lot of time trying to fix it by adjusting the screws, springs, and pressure settings, but nothing changes the issue. No matter what adjustments are made, the machine still presses mostly in the back and not in the front. After researching online, I discovered that several other people with this same model are experiencing the exact same problem, which makes it seem like a design or manufacturing flaw. Unfortunately this has cost me money in wasted materials and ruined products because the pressure is not consistent. I expected much better quality and reliability. I would not recommend this model if you need even pressure for heat transfer or sublimation. IF YOU HAVE A BUSINESS, CONSIDER BUYING A BETTER MACHINE AND INVESTING IN HIGHER QUALITY. OTHERWISE, YOU MAY END UP SPENDING MORE MONEY FIXING CUSTOMER ORDERS AND REPLACING MATERIALS DAMAGED BY THE LACK OF PROPER PRESSURE.
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Nicole Markwalder Nicole Markwalder
Nie erhalten
8 in 1 Plastic Black
Meine Bestellung wurde bis heute nicht geliefert...letzter Eintrag von DHL am 06.02.26 in DE, kein Eintrag, dass in die CH geliefert wurde. Vom Kundendienst keine Antwort erhalten.
0 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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