Customer Reviews for VEVOR Heat Press 8 in 1 Heat Press Machine 38x30cm T-shirt Press Mug Printing Machine Multifuctional Heat Transfer Machine for T-shirt Mug Hat Plate Sublimation Printing

Didn't even last a year before it fell apart entirely after not much use. First the handles fell off and it was impossible to reattach those. Thenthe entire platen detached from the top handle. Absolute mess.

This machine is absolutely terrible. Do not buy it. It has quite literally fallen apart in my hands multiple times. The company refuses to replace it and tells me there are none to replace it with even though it shows in stock here on the website. They then gave me an option for refund to my PayPal (after MONTHS of arguing with them) and then did not do that but instead sent a refund to an account I no longer use. An absolutely ridiculous company to deal with and the machine is nothing but garbage. If you’ve already purchased it I wish you luck, it will fall apart. They kept sending me parts to replace and there is just no fixing it. I should add, no instructions came with anything I had to replace and at one point had to dismantle the entire machine including the heat plate only to find all the screws and bolts were completely stripped and was impossible to fix. After showing them this, they offered me a refund of $13. You read that right, $13 refund for this. How ridiculous.

I am disappointed with the VEVOR heat press machine. Assembly was challenging due to unclear instructions, and the machine lacks sturdiness—it wobbles when I move the handle from side to side. Additionally, I had to partially disassemble it, as it wasn’t correctly assembled at the factory, and then figure out how to fit the remaining parts myself. I could not attach a picture because I couldn't get the picture smaller than 2MB and I took the pictures from my cell phone. Wasted money. This is why I buy from Amazon, it's easy and free returns.

The machine has consistently failed to heat correctly, causing substantial issues in the transfer process. Specifically, it does not reach the necessary temperature, and this malfunction has resulted in the stickers not melting as expected and, in some cases, causing damage to the material by turning it yellow. Despite following all recommended steps, the machine’s inefficiency is causing significant loss and disruption to my work. I have previously requested a return and refund multiple times, but I have only received responses directing me to wait or suggesting I check the compatibility of materials. However, the issue here is not with the materials but with the machine’s faulty performance. My request is straightforward: I am seeking an immediate return and a full refund due to the machine's clear quality issues. I ask that you expedite this process by initiating the return and refund arrangements without further delay. Your cooperation on this matter is essential in preventing additional loss and frustration. Thank you for your attention and prompt action regarding this request. Please respond within the next 24 hours to confirm the return and refund arrangements.

It works okay. The problem is that the heat plate doesn’t heat up evenly. So I have to press multiple times and turn the item so I get even sublimation. The top plate is always crooked and won’t align with the bottom part most of the time. It works ok if you’re sublimating a very small item but otherwise it cost me a few items and my time because I had to redo. The sliding bottom part is very hard to slide at first, unless I oil it but even after oiling it, still doesn’t slide in and out smoothly. I love Vevor but this product in particular is a big miss.