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VEVOR Heat Press 8 in 1 Heat Press Machine 38x30cm T-shirt Press Mug Printing Machine Multifuctional Heat Transfer Machine for T-shirt Mug Hat Plate Sublimation Printing

Customer Reviews for VEVOR Heat Press 8 in 1 Heat Press Machine 38x30cm T-shirt Press Mug Printing Machine Multifuctional Heat Transfer Machine for T-shirt Mug Hat Plate Sublimation Printing

8 in 1 Metal Black

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Alan Morris Alan Morris
wth ?
I bought this heat press for my sister for Christmas. She got the using it today but it won't work, and also it was already put together. Which leads me to believe that someone shipped it back to you. So right now my sister has a heat press that doesn't work. And this thing's pretty heavy, I don't really want to send it back, I just want a new one that's never been out of the box, it's clear to see that this heat press is already been out of the box and put together, the styrofoam is all boogered up. But mostly it just does not function the way it's supposed to, so I am requesting a replacement as soon as possible. Alan
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Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Enrique Enrique
No llego
5 in 1 Metal Black
Nunca me llegó, tuvieron que devolver el dinero
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Customer Service Reply: Hemos notado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya abordado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente. También le ofrecemos nuestras más sinceras disculpas por la insatisfactoria experiencia logística que tuvo. Hemos notificado este problema y lo comunicaremos a nuestro socio logístico para optimizar el proceso de entrega. Gracias por sus comentarios, que nos ayudan a mejorar nuestros servicios.
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isabelle isabelle
sav
8 in 1 Metal Black
pas de sav SALUT j'ai vraiment était déçu par vos service et la qualité de vos appareils !!! par obligation j'ai re acheter une presse a chaud car celle que j'avais acheter il y a un peu plus d'un an donc plus garantie et le problème c est que vous êtes pas capable de fournir de la pièces de rechange ce qui est vraiment dommage avec un appareil récent !!!et le comble c'est quand vous avez envoyer la pièce pour remplacer la défectueuse après mainte et mainte réclamations et bien celle que vous nous avez fourni était aussi défectueuse (erreur 1)et après plusieurs mails sans réponse nous avons abandonner !!!! et j'espère que la neuve que nous avons acheter et je le répète par obligation ne tombera pas aussi en panne !! car impossible a réparer !! cordialement ps: je sais très bien qu' il n'y auras pas suite a mon mail car il y auras toujours qq qui achètera chez vous et qu une personne comme moi est une goutte d'eau parmi les millions d'autres potentiels acheteurs
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Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Katia Katia
Franke
2 in 1 Metal Black
O aquecimento não é uniforme, resultando em sublimação de má qualidade.
0 people found this helpful
Customer Service Reply: Pedimos sinceras desculpas pelo incómodo causado pelo nosso produto. Compreendemos perfeitamente a frustração que pode surgir quando se depara com uma falha durante a utilização. Estamos empenhados em resolver esta questão o mais rapidamente possível. Enviaremos uma atualização sobre o seu problema por e-mail; por favor, verifique a sua caixa de entrada para mais informações.
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Szilva Markó Szilva Markó
2600 Vác, Dr.Csányi L.krt 46.
2 in 1 Metal Black
Gyenge, silány minőség, használhatatlan!
0 people found this helpful
Customer Service Reply: Őszinte elnézésünket kérjük a termékünk által okozott kellemetlenségért. Teljes mértékben megértjük a használat közbeni meghibásodásból eredő esetleges frusztrációt. Elkötelezettek vagyunk a probléma mielőbbi megoldása iránt. E-mailben tájékoztatjuk a problémáról; kérjük, további információkért ellenőrizze postafiókját.
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MP MP
Buyer
Heat press did not perform as described. Purchased via vevor's website. Lots of issues with temperature and pressure not keeping both upon pressing. with problems like these it is difficult to do any job correctly, and customer service that is of a robot that continues to tell me they cannot accept the return and cannot issue a refund it is frankly astonishing how they do business. I am not returning Boxed up and ready to send back. Thank you
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Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Jennifer Jennifer
Mrs
Disappointed display does not work properly and modifying time or temp takes multiple attempts
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Amy Placke Amy Placke
Locked up & won't reset.
Locked up after only 5 uses and itvwont reset. The control head is locked on a really low setting that I can't do sublimation with. Only had it 3 days and did 5 pieces. What a waste of $$$, time and energy. Very disappointed.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
sorav kumar sorav kumar
heating press
don't buy this heat press quality is very poor. customer service is also very poor . if you get any damage product . they will not replace it .
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Soraya Álvaro Sánchez Soraya Álvaro Sánchez
Muy descontenta
2 in 1 Black
El producto viene defectuoso, reclamo a vevor y a los dos días me escriben mandándome un vídeo en el cual la máquina que sale ni siquiera es la misma que yo compré y me dicen que la arregle yo misma, un uso tiene la maquina y no ayudan en nada, esta tienda unas una estafa, muy mal todo
0 people found this helpful
Customer Service Reply: ¡Hola! Lamentamos mucho que su experiencia con nuestro servicio posventa y atención al cliente no haya sido satisfactoria, y tomamos muy en serio sus comentarios. Transmitiremos sus inquietudes de inmediato a nuestros equipos de atención al cliente y posventa para que implementen mejoras. Si necesitamos más detalles para analizar su experiencia a fondo, crearemos un ticket para darle seguimiento lo antes posible. Muchas gracias por compartir su opinión; sus comentarios son fundamentales para ayudarnos a solucionar este problema y mejorar. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para futuras comunicaciones.
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