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VEVOR Manual Tile Cutter, 1200mm, Porcelain Ceramic Tile Cutter with Tungsten Carbide Cutting Wheel, Infrared Positioning, Anti-Skid Feet, Durable Rails for professional installers or beginners

Customer Reviews for VEVOR Manual Tile Cutter, 1200mm, Porcelain Ceramic Tile Cutter with Tungsten Carbide Cutting Wheel, Infrared Positioning, Anti-Skid Feet, Durable Rails for professional installers or beginners

1.2 m Single Rail

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Laser wouldn't calibrate
0.8 m Single Rail - Without Support Feet
Could not get the laser to calibrate. Not easy to line up. Once lined up it cuts nicely.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback on your concerns. We apologize for any inconvenience. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved problems, and our after-sales team will work promptly to resolve them. Thank you for your understanding.
Wit Wit
Not square, no customer support
0.8 m Single Rail - Without Support Feet
The cutter is not square so the laser does not help. To make exact cut, it is necessary to place a tail checking whether the cutting wheel is placed on the top of the intended cut line on the one side of the tail, then on the other side so preparing for the cut takes time and adjustment. Beside of that, the video of the product and the manual attached to the product depict totally different version of the cutter (the real one does not have side supports and adjusted angle ruler). Customer service was not helpful at all so I did not get any replacement, I had to use what I got.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your message about these concerns. We apologize for the trouble this has led to. To get further help, visit our "Contact Us" page online—look for it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist promptly. Thank you for your understanding.
Jim Burns Jim Burns
Mr
1.2 m Single Rail
Poor design. There is a 2 inch piece of rubber near the top of the cutter which allows you to snap the tile however every time I tried to cut a 48 inch tile the cutter would get stuck causing a jagged section on the cut.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know about your concerns. We apologize for the trouble caused. For further assistance, please visit our "Contact Us" page online; you’ll find it in the bottom navigation bar. Submit a ticket there for unresolved issues—our after-sales team is standing by to help promptly. Thank you for your patience.
Sinan Sinan
Mr
1.2 m Double Rail
Very good tile cutter but, the laser line it's useless under the sunlight, the alignment can't be relied upon. If it had a decent strong laser line which could be adjusted by user and a decent top ruler that is accurate, easy to see and long enough for large tile I believe it vould be a competitive tile worldwide. I did a decent job with it but by only ignoring the laser line and marking my tiles first using a tape measure. Despite all this if you are not a perfectionist then you will not find a cheaper cutter anywhere. Cheers
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know about your concerns—we apologize for any trouble this has caused.For further assistance, please visit our "Contact Us" page online. Our after-sales team is standing by to help resolve your issue quickly.We appreciate your understanding.
Joe Joe
Entrepreneur
0.6 m Single Rail - Double Support Feet
Not the best, have to make alot of adjustments to get straight cuts, laser is never aligned with cutter don't bother using laser.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for letting us know about your issues. We’re sorry for the inconvenience. For additional support, please check our "Contact Us" page online—look for it in the bottom navigation bar. Through this section, submit a ticket for unresolved problems, and our after-sales team is ready to help quickly. We appreciate your understanding.
Stuart Byron Stuart Byron
Owner
1.2 m Single Rail - Double Support Feet
Works well for shorter lengths. Lacks strength for larger 4 ft porcelain tiles. Tried several tiles. Scored fine, but did not snap along long scores. Ruined several $75 tiles. Works fine with smaller tiles, bar bends with larger tiles. Planning to return.
2 people found this helpful
Customer Service Reply: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
Nenad zaninović Nenad zaninović
Very bad
1.2 m Single Rail - Double Support Feet
Very bad 2
I assumed what class the tool was seeing the price. but much worse than expected. It is well made but the design is very bad. When cutting, the guide bends and the cut is elliptical. The breaking lever does not have a spring that holds the lever up but interferes with cutting. The act of breaking bends the machine. Very bad design.
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Karim Karim
Mauvais achat
1.2 m Single Rail - Double Support Feet
Je regrette vivement ce coupe-carrelage. Le rail manque de rigidité. Elle éclate les carreaux de carrelage, la coupe n'est pas nette. Difficulté à couper le carreau. Les extrémités des carreaux s'éclatent. J'ai contacté le Service après-vente.
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Domingo Gutiérrez higueras Domingo Gutiérrez higueras
No funciona como debería
1.2 m Single Rail
La maquina es frágil con nada se dobla o rompe no parte las piezas bien desperdicias muchas y si intentas devolver no te hacen ni caso mal producto
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema y hemos estado en comunicación constante con usted al respecto. Le enviamos una solución por correo electrónico y ahora esperamos su respuesta. Le aseguramos que seguiremos haciendo un seguimiento hasta que el problema esté completamente resuelto. Le rogamos que revise periódicamente las respuestas a su solicitud y las alertas por correo electrónico.
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Miguel Miguel
Comentario sobre producto
1.2 m Double Rail - Double Support Feet
El precio no esta mal pero esperaba algo más de calidad, el láser no funciona , al cortar las barras se doblan y los cortes no son rectos.
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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