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VEVOR Manual Tile Cutter, 1200mm, Porcelain Ceramic Tile Cutter with Tungsten Carbide Cutting Wheel, Infrared Positioning, Anti-Skid Feet, Durable Rails for professional installers or beginners

Customer Reviews for VEVOR Manual Tile Cutter, 1200mm, Porcelain Ceramic Tile Cutter with Tungsten Carbide Cutting Wheel, Infrared Positioning, Anti-Skid Feet, Durable Rails for professional installers or beginners

1.2 m Single Rail

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Kuijer Kuijer
Matige kwaliteit bij 60 x60 tegels snijd hij al schef
1.2 m Double Rail - Double Support Feet
Nmbuigt heel snel door en snijd scheef
0 people found this helpful
Customer Service Reply: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Charlessss Charlessss
Complete junk
0.8 m Single Rail
Hello. I used to be buy many products from this company but since they dont stand behind there products i am done buying. Youd think they would offer better service but no this is junk
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Hermi Hermi
Ohne
0.8 m Single Rail - Without Support Feet
Führungsschiene ist nicht stabil genug. Wenn man die Fliese mit dem Hebelarm brechen möchte, geht das nur am vorderen Ende. Bei mittigem Versuch zu drücken, biegt sich die obere Führungsschiene nach oben, man kann keinen Druck ausüben.
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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José José
28736663A
1 m Single Rail
No e podido probar la máquina porque se han equivocado de modelo y estoy esperando respuesta para que me lo solucione
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud y nos hemos mantenido en contacto para resolver este problema. Actualmente, le solicitamos información detallada por correo electrónico para solucionarlo y esperamos su respuesta. Le aseguramos que le daremos seguimiento hasta que el problema esté completamente resuelto. Por favor, revise las respuestas a su solicitud y las alertas por correo electrónico.
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Tabriz Tabriz
Total crap
1.2 m Single Rail - Double Support Feet
this device seems nice in picture and also cheaper. so i bought it. it is total crap. cannot cut any single tile properly. I want refund for the product. if you want to get crazy buy this product
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Frank Frank
Customer
0.8 m Single Rail - Without Support Feet
This was the worst buying experience I have ever had from a company. I received an order in which this item was definitely a repackaged item. The item was not in the original wrapper, and the additional items that came with it, were just thrown in the box. The box was also ripped in many different places and pieces were missing, and you can tell it wasn't from shipping. When I tried reaching out to the company, they had no one to talk to...you just have to keep sending email messages, which I can assume no one reads or cares about. It was a very bizarre system they were using to communicate. Every time I sent a message, it kept responding with "They were closing my ticket". I finally gave up o the whole process, and now they ask me to comment....This is bizarre!!!!!! I suggest to not buy anything from this company.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
JO JO
COUPE CARREAU 1200 MM
1.2 m Double Rail - Double Support Feet
Ce coupe carreau est inutilisable Les 2 tubes se déforment et ne permettent pas un tracé précis Le tracé se trouve doublé et donc au risque de le briser le carreau et non de le sectionner correctement Je déconseille set appareil
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat. Vos commentaires sont précieux et nous aident à nous améliorer. Nous transmettrons vos remarques à l'équipe concernée afin d'apporter les optimisations nécessaires. Merci encore pour votre contribution ! Nous sommes vraiment désolés d'apprendre que notre produit vous a posé problème ; nous comprenons parfaitement combien un dysfonctionnement en cours d'utilisation peut être frustrant. Nous allons résoudre ce problème rapidement ! N'oubliez pas que vous pouvez contacter notre service client par chat en direct ou par e-mail pour obtenir de l'aide.
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Kevin. Connor Kevin. Connor
Mr
1.2 m Double Rail
Have already made a complaint to Vevor about this product, which they haven’t the courtesy to answer my complaint.
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Sanchez Sanchez
Carrelette 120
1.2 m Single Rail - Double Support Feet
J’avais acheté ce modèle spécialement pour couper sur la longueur des carreaux de 120 mais inutilisable elle flambe sur la longueur elle n’est pas assez rigide je n’ai pas réussi à faire une seule coupe j’ai perdu de l’argent et du temps.
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Emilio Gómez Fernández Emilio Gómez Fernández
Mala alineación
1 m Single Rail - Double Support Feet
La máquina viene abierta, y no sé puede ajustar, no hace los cortes derechos,
0 people found this helpful
Customer Service Reply: Hemos recibido su ticket sobre este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted en un plazo de 24 horas y le ayudará hasta que se resuelvan todas sus necesidades. Esté atento a las respuestas a los tickets y a las notificaciones por correo electrónico.
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