Selected a winter pool cover for my house in Greece, and had the item shipped to the destination.
Unfortunately, it was slightly too small (my fault), so I had to contact customer services to resolve the problem. Over the course of 3 - 4 prompt e-mail responses, the whole issue was sorted out to my complete satisfaction. The people involved were courteous, professional, and most helpful.
I can't recommend their help and support highly enough.
Many thanks, adrian