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VEVOR Swimming Pool Cover Pool Safety Cover 4.9x9.8 m /16x32FT Rectangle Inground Safety Pool Cover Green Mesh Solid Pool Safety Cover for Swimming Pool Winter Safety Cover

Customer Reviews for VEVOR Swimming Pool Cover Pool Safety Cover 4.9x9.8 m /16x32FT Rectangle Inground Safety Pool Cover Green Mesh Solid Pool Safety Cover for Swimming Pool Winter Safety Cover

Green Fit 5x10 m Pools

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Jack Jack
For a replacement, check the required anchors.
I was unaware of the number of connection points the cover has one less per side compared to the original unit. As shown in the photo i had to drill new holes and install a new set of anchors. I suggest I'd replacing an old unit check the number of fasteners between the units. Otherwise the cover appears to be a good choice.
0 people found this helpful
Ron Schur Ron Schur
Like to product
Green Fit 6x12 m Pools
Like the product. Takes awhile to install. Need more then 2 people to help you. After installed like 30mins to take off and re install Good solid product
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Waldemar Lang Waldemar Lang
Danke
Charcoal Fit 4x6 m Pools
Danke
0 people found this helpful
Eddie Eddie
Size label was not the same as measurement
Green Fit 5x10 m Pools
Over all the quality for price was good. The only issue was the cover is not the same size as purchased or labeled. I ordered a 16x32, 18x34 was the actual measurement. The problem is I may not have enough adjustment to keep it from sagging into the pool as it stretches. I installed the brass pins as far out as possible on the 40 inch concrete slab surrounding the pool. I believe it will still do the job. This winter will be the real test.
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
leo442 leo442
ok for the price
Green Fit 5x10 m Pools
most of the caps at the end of the straps have pulled off and the strap threading is unraveling. i do not think cover will hold up. But was cheaper than the original which lasted 22 years
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Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Daniel Rothmain Daniel Rothmain
Faculty straps
Green Fit 6x12 m Pools
Just bought it and out of the box several of the metal caps on the end of the straps were missing and a couple more fell off while installing it. If I didn't absolutely need to get the cover on I would return it. This means the straps will frey and the life of the product will be deminished. By how much, who knows. Generally love Vevor stuff. First thing that rubbed me wrong.
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
j.*** j.***
Vevor returns/exchanges = likely impossible
Green Fit 5x10 m Pools
Cover seems well made but customer service is terrible. Takes days to respond and to return you need to upload pictures to show the issue. Doesn’t work well with a mis-shaped pool unless you were to go very large. Didn’t return because of the issues with Vevor. Do not suggest purchasing from Vevor unless you don’t care about wasting the $ if it doesn’t work out.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
dorisgibb1959 dorisgibb1959
Bad pool cover
Bad pool cover 1 Bad pool cover 1 Bad pool cover 1
I have just opened the box and installed the pool cover. I’m very disappointed. Compared to your instruction booklet you clearly have NOT-followed the same standards. You don’t have enough ties on the ends as your instructions suggest. Also at the stairway it looks like you patched it!!! I absolutely wish I could return for refund. But I’ve paid someone to install so let’s see what winter brings. Maybe the snow will just tear off:( I will not recommend it.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jon I Jon I
Wrong description
The image is of a right step but the description says left. I thought maybe the AI images were wrong but nope, they sent a right step. Doesn’t fit my pool and I have no cover this winter.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We are sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
dltlbaker dltlbaker
Disappointing
Very unhappy with this purchase. The material is very very thin . The springs leave a gap between the ground and the connection point which is a tripping hazard. Please contact me to discuss.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We are very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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