Customer Reviews for VEVOR Ultrasonic Cleaner, 15L Professional 360W Cleaning Machine with Timer & Heater, 40kHz Digital Ultrasonic Cleaner with Basket for Watch Glasses Jewelry Retainer Industrial Parts Tools

No basket included Cuts out all the time Again, as soon as I made a purchase from Vevor I had to cancel my credit card as a result of a large amount of fradulent purchases attempted using my card Avoid

The ultrasonic cleaner was damaged from shipping because it was dropped on its edge. Vevor would not replace the damaged one and I had to go back and forth for a week trying to get a replacement. This is the first time I had to deal with an issue with Vevor and it was a horrible customer service experience. They went back and forth emailing that they need more picture, and then a video, and then they would give me $30, then $60, as reimbursement and doubling it every email. All I wanted was a new undamaged ultrasonic cleaner which is what I paid for. After a week of fighting they finally reimbursed me. I would give 0 stars if I could...

Acquistato ma non funziona ho chiesto il cambio mi hanno fare 6 prove e ancora oggi dopo mesi non ho ricevuto nulla vorrò mettergli in conto le prestazione del mio tempo per smontare e fare prove su prove deluso dal post vendita .

Package arrived severely damaged. Beyond use. Was offered $10 off by vevor initially, which I refused, it went back and forth with about 20 emails as I wasn’t accepting a discount, either replacement or a full refund. They finally offered the full refund but could take a few days so I called Visa as a back up to ensure a stop payment would be done if the credit didn’t come through, it did come through. Unit is now in a landfill

Arrived, I followed all the instructions and looked online. Does not work. I have sent a request for a replacement and will upgrade this review if they make it right. Darn!

ONE OF THE WORST EXPERIENCES I HAVE HAD. ORDERED DECEMBER. STILL NOT RECEIVED. NO REFUND RECEIVED. CALL COURIER COMPANY TWICE - FAILED TO DELIVER AS PROMISED. CONTACTED YOUR CUSTOMER SERVICE 5 TIMES - NOT RESOLVED DEPSITE PROMISED OF REDELIVERIES. THEN YOU SEND ME LINK TO REVIEW. AN ABSOLUTE FROM START TO FINISH. YOU NEED A SEROUS REVIEW OF YOUR CUSTOMER SERVICE. I WILL BE FILING A CHARGE BACK ON MY CARD. HAD ENOUGH!!!!!

This site is a SCAM. They had no updates and just kept giving me a chink tracking number and told me multiple times they would give me $20 for the inconvenience and then reniged on it and then for days just told me more lies and more B.S. DO NOT BUY FROM HERE THEY'RE TAKING CRAP PRODUCTS AND PUTTING THEIR NAME ON IT AND THEY ARE NOT A US COMPANY LIKE THEY TOLD ME THEY'RE CHINKS SELLING JUNK

item takes and hour to warm up is extremely loud & didnt add anything to the cleaning process or my suppressors..

I have bought a few things from vevor. So far so good until i got this cleaner. It is not workimg as advitised. I want to return it. It is such a pain in the behind. They do not want to racxept the return. They always ask me to try this or that. Be aware. Buy from vevor at your own risk. There is no customer service and if you want to return it, you'd better wish that you never had bought it.

The ultrasonic cleaner didn’t work upon arrival. I contacted VEVOR, sent pictures and video showing the lack of function. VEVOR said that they saw nothing wrong with the product and would not make it right.