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VEVOR Manual RV Awning Complete Kit, 16' Retractable Awning with Aluminum Alloy Frame, Outdoor Trailer Awning, Fit for Most RVs(Black Fade)

Customer Reviews for VEVOR Manual RV Awning Complete Kit, 16' Retractable Awning with Aluminum Alloy Frame, Outdoor Trailer Awning, Fit for Most RVs(Black Fade)

Gradient Black 16 ft

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Paul Paul
Me
Gradient Blue 15 ft
Good awning wasn't bad to install other than the lag bolts that come with it are very soft and snap easy had to grab some other bolts
1 people found this helpful
L. Murphy L. Murphy
Mrs
Gradient Blue 15 ft
The instructions could be better explain as it didn't show how to install awning, center bracket etc how far apart were we to drill holes for the rail etc. The instruction were vague. My husband doesn't know how to scan the barcode for more instructions kinda hard when you're trying to go step by step reading the book. Should include all the steps in book would make it a lot easier when putting it together
0 people found this helpful
Dan Dan
owner
Gradient Blue 15 ft
owner 5
My wife and I were able to easily assemble and install this awning system on our Skoolie. The parts seem to be as sturdy (or heavy duty) as our other OEM awning on a previous class C. Installation was straight forward. The video links helped as the instructions were okay, but not great. I was happily surprised at the quality and weight of the awning material itself. I would definitely recommend this awning system to a friend.
5 people found this helpful
Darren Kelley Darren Kelley
Great addition and value
Gradient Blue 15 ft
Bought this for my enclosed trailer, very good quality and built well. The only thing bad I can say is the instructions or lack there of and the QR video not helpful. Make sure you measure everything as the instructions only provide for the awning and not the drop for the arm positions. The video shows being everything being a direct replacement with holes already in mounting are. I would provide pics but to much to deal with there sizing requirements
0 people found this helpful
Gauthier Gauthier
Samuel
Gradient Black
super !
1 people found this helpful
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Andrew Andrew
sales
Gradient Blue 15 ft
great look and great quality equal to dometic and lippert awnings
0 people found this helpful
Dave Dave
RV Owner
Gradient Black 16 ft
The product itself is nice. The instruction manual and video are horrible. No measurements and failure to even specify right side up on some parts. I had to mock entire unit up on the ground to get measurements. Watched better video from competitor, Kohree. Took an entire week to install.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Rick Billmyre Rick Billmyre
Buyer
Gradient Black
The package was so badly damaged it could not be delivered. I'm trying to talk with customer service and getting nowhere fast. Starting to think this is the biggest mistake I've ever made
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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