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VEVOR 20V 4.0Ah Lithium-Ion Battery - High-Capacity Replacement Battery Pack for Power Tools Batteries, Compatible with 20V Cordless Power Tools

Customer Reviews for VEVOR 20V 4.0Ah Lithium-Ion Battery - High-Capacity Replacement Battery Pack for Power Tools Batteries, Compatible with 20V Cordless Power Tools

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Customer Reviews

3 Out of 5
Based on 89 reviews
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89 Reviews
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PASQUETTE marc PASQUETTE marc
Batterie
Sav incapable de fournir la batterie correspondant au perforateur. Donc acheté deux batteries inutiles et pas de deuxième batterie pour un perforateur sans autonomie…
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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max max
Maxime
Ne convient pas du tout au pistolet thermique vevor
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de soutien à la clientèle prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Dlmor Dlmor
buyer
this battery does not fit the charger that was shipped with the drill I bought . it ffits the drill BUT there is NO to recharge with the charger sent in the drill box https://www.vevor.com/drill-combo-kit-c_13610/vevor-cordless-drill-driver-1-2-inch-metal-chuck-brushless-motor-dual-speed-p_010831440976
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Donnie Donnie
Does not fit
I made a ticket specifically to ask a vevor representative if this battery would fit the vevor 12in brushless chainsaw. They sent me a link to purchase this battery and said it would. It does not fit the chainsaw, or the charger that came with the chainsaw. Waste of time
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
johann johann
hern
wertloos danke
0 people found this helpful
Customer Service Reply: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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Johan Johan
Owner
Battery dosent fit the Hedge trimmer
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Kenneth Krout Kenneth Krout
Purchaser
They don't make a charger for this battery, do not by it!
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Michael McNeill Michael McNeill
Customer
What wrong with you people. The batteries were junk, made wrong and did not fit tool. You said you would return my funds. Where is my money?
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Rob Rob
Battery
I am not too happy with this purchase it's a replacement battery for my cordless drill and when I received the battery it will not work with the charger that came with the drill so basically I have a battery that's no good because once it goes dead I have no way to charge it I got a hold of customer service and it's been about a week now and haven't heard a thing so I guess I'm just out 26 bucks and got a one-time use battery I would not recommend buying extra batteries until they figure out how to make them to match the chargers that they sell with their tools
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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