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VEVOR 3000VA Auto Variable Voltage Transformer, 10 Amp, 230V Input 0-300V Output AC Voltage Regulator, with LCD Display 4 Extra Fuses Thermal Control Switch for Home Industrial Office, CE-Certified

Customer Reviews for VEVOR 3000VA Auto Variable Voltage Transformer, 10 Amp, 230V Input 0-300V Output AC Voltage Regulator, with LCD Display 4 Extra Fuses Thermal Control Switch for Home Industrial Office, CE-Certified

3000VA LCD Screen Type Socket

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Barry Barry
Purchaser
We never received the items purchased. Vevor passed the delivery on to OnTrac, a third party for delivery and they dropped the ball. They changed the address we provided. We spent hours trying to track the shipment as well as customer support from Vevor as well as support from OnTrac. Really a poor experience. A month later it is still unresolved.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Bruce Bruce
Home owner
Purchased on a Wednesday, received it the next Saturday. Plugged it in and flipped the switch. Nothing happened, the variac doesn’t work. Opened a ticket on Sunday. It’s now Friday and they offered me $20 to keep something that doesn’t work. Why they expect me to pay $53 for something I can’t use is beyond me.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle caused. For additional support, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this to submit a ticket for unresolved problems, and our after-sales team will resolve them quickly. We appreciate your understanding.

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