I agree with the reviewers that stay this item requires some assembly ability, and the instructions could be better, but my only complaint is that there was no indication of which bolts to use for which purpose. The picture book manual was well printed, but still of little value. The video was slightly better, but the assembler made no effort to show which bolt was to be used for each connection. However, by laying out the hardware first, and loose fitting first, I had no problems at all. In fact, it seems that each bolt can only be used where it belongs, so I'm not sure it's even possible to make a mistake in this area. Still, if you aren't comfortable with assembly on similar items, like a kid's bicycle, then you might want to line up some help.The other issues reported appear to have been resolved. All connections fit perfectly, the included hardware was correct and of decent quality. I completed the assembly and tuning in about an hour. By "tuning" I'm referring to setting the various stop bolts for height, and adjusting the guides that prevents the arm-in-user from moving.Once built and tuned the unit works great. The main swivel as well as the hinges for the arms use bearings and work very smoothly. The table part is perfect for t-shirts and paper/canvas. The only other change I need to make is to secure the rear of the unit to the bench so I can press firmly on the table without tipping (although it only tips an inch before resting on the bench, so not a big deal).
Shanna 
