Customer Reviews for VEVOR 9U 4 Post Open Frame Server Rack Network Enclosure 58.4-101.6 cm Adjustable Depth
9 U With Wheels
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Owner
9 U With Wheels
Will buy from them from now on and try and skip Amazon and other because I love the quality I get from Vevor
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great
9 U With Wheels
Great quality, would recommend
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Muy fuerte y solido
9 U With Wheels
Muy buen material y aguanta mucho peso, viene con algunas partes ya armadas. Se necesita fuerza or herramienta eléctrica para terminar de armar.
Las ruedas son buenas pero no para mucho peso.
Lo más importante la calidad del material.
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Herr
9 U With Wheels
Produkt ist gut, aber die Lieferung mit GLS war schlecht.
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Mr
9 U With Wheels
This was quite easy to assemble. It's strong. The wheels are good for normal floors/carpets. I swapped for larger wheels and a wood bottom to close it in. The trays have the front lip going upwards, so it blocks some devices. I tried to put the tray upside down but it blocked too many screw holes. A+ product. A+ support.
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good for the price, but was defective
9 U With Wheels
Seemed like a good purchase for the price, but after assembling 99% of the rack (which was no easy feat due to the limited and vague instructions), the last threading on the base was defective and the caster would not screw into the base. I contacted customer service and they were supposed to send me a new part (which was semi-frustrating as I would have to disassemble half of the rack to reinstall), but apparently the replacement part got lost in shipping. Customer service informed me and opted to refund me $20 so that I could go somewhere locally and find a part for it. Unfortunately I don’t have the time or desire to put in the extra effort, so now I have a $25 rack that is missing a caster on one side…I will say that customer service was prompt and responsive, but wish they would have just sent me a new item instead of partially refunding me and leaving me to my own devices with an non-functioning product.
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Missing parts and slow support
9 U With Wheels
I received the item on time and was eager to assemble it. That’s when figured nuts and bolts are missing. Without washing any time I tried to contact support and surprised to know that there is no phone support and then created a ticket and ticket support response needs 48 hours and every time I was asked to send pictures of the product and package. I did all still no resolution.. the vevor support process is not up to the mark .. I am thinking of returning it and get the refund..
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