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VEVOR Core Drill Machine 2.03-18 cm Dia 2600W Handheld and Stand Core Drill Rig

Customer Reviews for VEVOR Core Drill Machine 2.03-18 cm Dia 2600W Handheld and Stand Core Drill Rig

2in1 180mm 1pc
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Customer Reviews

4 Out of 5
Based on 500 reviews
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410 Reviews
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Geoff Geoff
Mr
Handle fell apart after 5 minutes of use
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
teri teri
owner
i rented this drill one time and its broken/ the motor wont stop and is dangerous i need a new one but i cant speak to anyone
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Karl Eliasch Karl Eliasch
Herr
Hand-held 100mm 1pc
unbrauchbar
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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David Stokes David Stokes
Chief
I cannot review because the drill arrived too late to do my project. I had to hire someone to drill the hole. Vevor return policy does not allow free returns because of delayed deliveries.
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Roman Roman
Mr.
2in1 160mm 1pc
The drill was delivered with a different core drill diameter than I ordered. I ordered 160mm, they sent 82mm, 82mm was not even offered on the web shop. It is very difficult to find a website where complaints can be processed and even 2 weeks after sending the complaint I did not receive an answer from the supplier how it will be resolved ... I had to order another drill from another supplier. The drill does not have speed regulation, otherwise it is quite good for the price.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Gendron Gendron
Panne
Hand-held 100mm 1pc
Après 2 perçage elle et tombée en panne j’attends que que le service après vente fonctionne
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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philippe philippe
ne pas acheter
Hand-held 180mm Machine Only
j ai essayé d'utiliser ce materiel sans le support , c'est impossible. j'ai demandé à Vevor de reprendre le materiel pour que le remplace pourun mateirel avec support et ce n'est pas possible. je n'acheterai plus sur vevor... promesse non tenue
1 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Jeff Rascon Jeff Rascon
Owner
Never received
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Javier Javier
Owner
I never received my order
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
jean marc jean marc
mr
Hand-held 160mm Machine Only
surtout ne pas etre obliger de faire un retour car le service client cherche toujours un motif pour refuser
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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