Update. I’ve used this machine a dozen times for events. It is extremely solid. My only complaint is that I haven’t figured out why my ice cream is icy and not fluffy. I will probably end up buying another one for rentals. If you comparing this to a Taylor it’s $1,500 vs $20,000 plus.. I can buy a lot of these machines for rentals before I buy 1 single one from Taylor’s. We have a wedding venue I bought this for. I was worried about the other reviews I’ve only used it once so far and was extremely happy with the quality I got out of it so far. I’ll keep you updated if anything goes wrong but so far it seams like it is built really solid. Just wish there were better instructions for the machine.