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VEVOR Diamond Core Drilling Machine, 20-254 mm Drilling Diameter, Stand-Mount Dry and Wet Concrete Core Drill Rig with 10 Bits, 535/920 RPM 2-Speed, UNC1 1/4-7 Thread, for Concrete Brick Stone, 2500W

Customer Reviews for VEVOR Diamond Core Drilling Machine, 20-254 mm Drilling Diameter, Stand-Mount Dry and Wet Concrete Core Drill Rig with 10 Bits, 535/920 RPM 2-Speed, UNC1 1/4-7 Thread, for Concrete Brick Stone, 2500W

Freestand 250mm 10pcs

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Julio Rojas Julio Rojas
Trabajador
Trabajador 3
El producto llegó incompleto en 2 ocaciones (falta de maneral).
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Filipe Filipe
Máquina de furar betão
Freestand 300mm 1pc
A máquina chegou danificada e até agora ninguém respondeu a minha reclamação com fotos
0 people found this helpful
Customer Service Reply: Recebemos a sua solicitação referente a este problema. A nossa equipa de apoio ao cliente dará seguimento ao seu pedido no prazo de 24 horas e continuará a prestar assistência até que todas as suas necessidades sejam satisfeitas. Por favor, esteja atento às respostas do seu pedido e às notificações por e-mail.
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Danny Danny
VP
It's not a bad core drill, but it will not handle large bits. It struggled badly to core a 6" hole through a new 8" thick precast pad with rebar.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
ALAIN ALAIN
DELFOSSE
Freestand 200mm 1pc
je suis toujours en attente de la carotte commandée de 160MM de diametre vous m(avez livré par erreur la caroote de 107MM vous m'avez demandé les photos des étiquettes d'emballage ce que je vous ai envoyé mais je n'ai toujours pas de nouvelles
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Jamie Jamie
Mrs.
Keeps over heating.
0 people found this helpful
Customer Service Reply: Dear valued customer, your patience and cooperation are highly valued. We’re working diligently to handle your concerns and are determined to find a satisfactory solution. Be sure to regularly check your ticket and email for updates on the progress. For any more questions or assistance, feel free to get in touch.
Mahé Mahé
Mécontentement
Freestand 250mm 1pc
Je ne peux pas laisser d avis positive vu que je ne l’ai pas encore essayé car j’ai l’ai reçu cassé, j’attends la pièce ça fait plus de 15 jours
2 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Antonio Antonio
owner
Your customer service is horrible , package came all broken and one of the motors arrived damage but you guys did nothing to replace the broken motor. Also I contacted you support department about getting spare parts but again you guys are doing nothing to help. It would be better if I would be able to talk to a REAL person. your customer Service support sucks.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Not worth
Freestand 200mm 8pcs
Electric part did come broken and not functional. They did not want item back they give me some parts so i can fix it my self ( i did not ). Waste of money.
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Christian Gary leon Christian Gary leon
Disconforme
Freestand 200mm 1pc
Pedí una cosa y me enviaron otra ... y lo peor que solo me contesta una máquina que no puede resolver mi problema una pena pero parecían de confianza...
1 people found this helpful
Customer Service Reply: Gracias por sus comentarios. Lamentamos mucho las dificultades que ha tenido con el producto. Hemos creado un ticket para darle seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le mantendrá informado hasta que se resuelva. Por favor, revise su bandeja de entrada con prontitud.
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Jeffrey Brouse Jeffrey Brouse
Buyer
Not Happy! Only a single speed drill, Didn’t even use to heavy, Received in a busted cardboard box & asked for a box to return this product (Drill) & to return it, and was told it couldn’t be returned ! Tried contacting them but was given the brush off !
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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