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VEVOR Diamond Core Drill Machine Handheld Concrete Core Drill Rig 10.2 cm Bit 1500W

Customer Reviews for VEVOR Diamond Core Drill Machine Handheld Concrete Core Drill Rig 10.2 cm Bit 1500W

Hand-held 100mm 1pc
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Customer Reviews

4 Out of 5
Based on 500 reviews
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Iván Iván
Defecto
Hand-held 200mm 4pcs
Defecto 1
Tras primer uso al desmontar soporte de apoyo para hombro, rosca defectuosa no siendo posible realizar desmontaje con la mano, teniendo que utilizar un útil como ayuda se detecta rosca defectuosa o de mala calidad.
3 people found this helpful
Customer Service Reply: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.
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Geoff Geoff
Mr
Handle fell apart after 5 minutes of use
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Simo Jouchi Marguerite Simo Jouchi Marguerite
Madame
2in1 180mm 1pc
J'ai acheté cet appareil pour carroter dans un mur en brique afin d'installer une ventilation assister, faire aussi des trous pour fixer les meubles. Impossible puisque la tête n'a pas les mêmes dimensions que le moteur. On ne sait rien faire avec. Quand j'ai contacté le service après vente.,il m'a dit de fournir les photos de justification. Je l'ai fait. J'attendais qu'il me fournisse les tikect de retour et me propose un retour. Mais non.il me dis autre chose .ce qui ne correspond pas au problème rencontré.. J'attends toujours une reponse de leur part
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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teri teri
owner
i rented this drill one time and its broken/ the motor wont stop and is dangerous i need a new one but i cant speak to anyone
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
David Stokes David Stokes
Chief
I cannot review because the drill arrived too late to do my project. I had to hire someone to drill the hole. Vevor return policy does not allow free returns because of delayed deliveries.
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Roman Roman
Mr.
2in1 160mm 1pc
The drill was delivered with a different core drill diameter than I ordered. I ordered 160mm, they sent 82mm, 82mm was not even offered on the web shop. It is very difficult to find a website where complaints can be processed and even 2 weeks after sending the complaint I did not receive an answer from the supplier how it will be resolved ... I had to order another drill from another supplier. The drill does not have speed regulation, otherwise it is quite good for the price.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
R.E.A R.E.A
PROBLEME CAROTTEUSE
2in1 180mm 1pc
Bonjour, Nous avons utilisé la carotteuse pour effectuer 2 carottage dans des murs en agglo en 180 mm, la machine s'est mis plusieurs en sécurité, nous avons mis un temps fou pour faire les carottage. Nous souhaitons un échange du matériel - en urgence car nous avons de multiples chantier à faire. Dans l'attente d'une réponse de votre part. Cordialement
1 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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philippe philippe
ne pas acheter
Hand-held 180mm Machine Only
j ai essayé d'utiliser ce materiel sans le support , c'est impossible. j'ai demandé à Vevor de reprendre le materiel pour que le remplace pourun mateirel avec support et ce n'est pas possible. je n'acheterai plus sur vevor... promesse non tenue
1 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Jeff Rascon Jeff Rascon
Owner
Never received
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Javier Javier
Owner
I never received my order
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.

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