The product arrived in its box and packaging which was not damaged. Upon opening the box to install the mantel shelf to the wall, the shelf was damaged in an area which is exposed. Have reported this to the company Vevor. However they have been extremely unhelpful. Will not be using Vevor again.
Customer Service Reply:
Hello, there, Thank you for your patience and understanding as we work through your recent concern. We want to assure you that we are actively addressing your issue and are committed to finding a satisfactory solution. During this process, we kindly ask you to keep an eye on your ticket or email for updates. Our dedicated team is working diligently to resolve this matter as quickly as possible, and we will keep you informed of any progress.
Andrew Brace 
