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VEVOR Post Hole Digger Gas Powered, 52CC 1450W Earth Auger, Gas Auger with 8” Auger Drill Action Design Bits & 1 Extension Rod, Post Fence Hole Digger for Farmland Garden Plant, Orange+Black

Customer Reviews for VEVOR Post Hole Digger Gas Powered, 52CC 1450W Earth Auger, Gas Auger with 8” Auger Drill Action Design Bits & 1 Extension Rod, Post Fence Hole Digger for Farmland Garden Plant, Orange+Black

52cc 8 inch

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Brian McClain Brian McClain
Junk
I bought this ager to dig post holes for my fence and I t was working fine until the 12 hole the shaft wouldn’t spin EVEN when I pulled it out of the hole. It sounded like something was slipping. I contacted the warranty people n they wanted me to send them a video of the issue which I did and they told me that they forwarded it to the right department for review. That was like 2 weeks ago and I still have yet to get an answer. I still have other holes to dig but this is stopping me from completing the job. Bad customer service. I just want them to either send me a new one or refund me. Just give me an answer
1 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
PG PG
Monsieur
8 inch-63cc
J'ai creusé 2 trous avec la tarière que je d'acheter et le câble d'accélération est déjà cassé. C'est vraiment decevant comme matériel.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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cryenne cryenne
deçu
8 inch-63cc
bonjour je souhaitais l utiliser pour faire mon grillage, malheureusement , le câble d acceleration s est cassé après trois trous, tres deçu. La puissance est au rendez vous ou alors je suis tombé de malchance
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Kar Kar
Buyer
Unable to return my item.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Wyoming digger Wyoming digger
Delicate auger tip
There are two welded blades at the tip of the supplied auger. The welds are very weak tacks and broke the very first time I used the machine. Vevor Customer Service would not take any responsibility and refused to provide any warranty help, saying that The auger was a consumable not covered by the warranty.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Nicholas Nicholas
Costs about the same as renting
Worked for about 20 post holes on three different projects before the clutch packed in. Probably broke even on cost vs renting but now I need to figure out how to fix this thing or just toss it.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Dale Dale
customer support useless
Has plenty of power, had to reset carb. to get to run on idle, throttle cable in wrong hole on carb, from factory, should of come out of the factory ready to go. still will only start on high idle, then you have to kick it down ( idle) with lever then runs ok. Can't start with auger attached it will rip out of your hands. Must start, kick down to idle then attach auger.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Ginger West Ginger West
Shipping damage issue
We purchased the post hole digger and when we received it the box was damaged which caused the cover to be cracked/damaged - reached out to Vevor customer service by email as that is the only way you can “talk” to anyone, what I thought was the final resolve Vevor was sending us a replacement cover - here we are 3 weeks in and the only thing I am getting is emails asking to send an amount for compensation, no longer offering to send cover and will not respond as to why this is no longer an option. I just make this post to say be cautious in the event that you have to deal with customer service.
1 people found this helpful
Customer Service Reply: Dear valued customer, we hope this message reaches you well. Following our recent conversations and the agreement we came to, we’re writing to let you know that we’ve completed the actions needed to address your concerns. We’re truly sorry for any inconvenience or frustration this situation brought about—your satisfaction is incredibly important, and we’re determined to set things right.
Paul Feazell Paul Feazell
Buyer
Buyer  1 Buyer  1
Post hole auger damaged and not working sent video and I was left spinning in the wind for 4 days now without a return label or an exchange item. Will accept smaller auger with rebate if bigger one not available. Vevor returns are an adventure. Already sent video to a Nichole on Vevor chat function
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Jaasai Jaasai
Rivota
Rivota 1
The engine starts and revs normally, but the auger does not rotate. It only accelerates and does not transfer power. There is a strong burning smell, similar to burnt brake or clutch material. The unit is not functioning properly and I am requesting warranty service.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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