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VEVOR Post Hole Digger Gas Powered, 52CC 1450W Earth Auger, Gas Auger with 8” Auger Drill Action Design Bits & 1 Extension Rod, Post Fence Hole Digger for Farmland Garden Plant, Orange+Black

Customer Reviews for VEVOR Post Hole Digger Gas Powered, 52CC 1450W Earth Auger, Gas Auger with 8” Auger Drill Action Design Bits & 1 Extension Rod, Post Fence Hole Digger for Farmland Garden Plant, Orange+Black

52cc 8 inch

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Susel Stebbins Susel Stebbins
Horrible customer service!!!
Horrible customer service!!! 1 Horrible customer service!!! 1
The item arrived damaged. The throttle trigger was broken off. I am currently on week 2 of trying to get my money back and return this crap and they keep giving me the run around. Do yourself a favor and buy an American product. They dont have a live customer service or phone number so everything is done via email messages. It's not worth the money.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Lars Lars
Sir
Sir 1
Auger came later than estimated on website (or would have purchased somewhere else). Ran for 1 minute before engine seized. Attempted to get a refund for purchase through Vevor but I'm not getting any response as the automated system has indicated. 24 hours to get an automated response that says to wait up to another 48 hours. Now waiting several days and nothing. Buyer beware.
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Thomas warren Thomas warren
Post hole digger
Post hole digger 1
Used it twice and now it will run but the auger won’t turn. That’s a pretty expensive use basically one use for 5 minutes. Won’t be replacing it
6 people found this helpful
Customer Service Reply: Dear valued customer, Your trust in us means a lot, so we’re truly sorry to hear you’ve had a frustrating experience. Please know we don’t take your feedback lightly—addressing your concerns is our top priority right now. To get you the support you need, our dedicated after-sales team is ready to help via the "Contact Us" page on our website. Thank you for giving us the chance to make this better.
Martha Martha
brand new, won't start
I assembled the 50cc Vevor auger, pulled the starter and absolutely nothing happened. It's too late to return, so I am left with this and no post holes-lesson learned!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Jerry Jerry
Owner
A piece of 💩. It didn’t work from the moment I took it out of the box…..
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Jamie Jamie
Mr
If I could give this less than 1 star I would. This thing never started for for me. Not once. I spent two days pulling on this thing until the pull start cord snapped. What was I thinking buying this? Please save yourself time and money and don’t buy this.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jeremy Jeremy
Roof
Over all nice at first glance. This thing doesn't have the power to dig a hole. After the first 6-10inches it bogs down, doesn't dig anymore.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
No name No name
Looks nice!
Looks nice, but right out of the box didn't work Did receive a replacement but haven't tried it yet will update
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Mark Carter Mark Carter
Mr
I received the auger, assembled it, tried to use it but it started at high rpm because the throttle cable was too short and has no adjustment. The machine won't idle, making it dangerous to use. I requested a refund, customer service finally sent me a shipping label, and I SHIPPED IT FROM A FedEx drop off on May 12. I got an email from FedEx confirming they had received it. I notified Vevor customer service that it had been shipped. Since that time I've heard nothing from Vevor.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely apologize for any inconvenience caused and appreciate your patience and understanding throughout the process. We’re glad that the matter was resolved promptly through our email communication. Thank you for taking the time to share your feedback with us. Your comments are truly valuable and help us continue improving our products and services. Should you have any further questions or concerns, please do not hesitate to contact us again.
Christopher Bell Christopher Bell
Broke the first day
I was able to get 6 holes done. Then the pull string stopped retracting.. 3rd item from vevor that broke within the first few times of use.. smh
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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