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VEVOR Inflatable Floating Dock, 10 x 10FT Inflatable Dock Platform, Non-Slip Water Floating Dock Mat with Portable Carrying Bag & Detachable Ladder, Floating Platform Island Raft for Pool Beach Ocean

Customer Reviews for VEVOR Inflatable Floating Dock, 10 x 10FT Inflatable Dock Platform, Non-Slip Water Floating Dock Mat with Portable Carrying Bag & Detachable Ladder, Floating Platform Island Raft for Pool Beach Ocean

3.04x3.04 m

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Cliff Cliff
Great Temporary Dock or Raft
2.43x1.82 m
I picked up this floating dock a few weeks ago and it has lived up to the promise. It's a bit of a hassle to inflate but be patient it is filling slowly. I've had it in the water for weeks and it hasn't deflated. The plastic is thick and tough, and I use it as a step down from my much higher dock to put my efoil in and out of the water. So far so good!
1 people found this helpful
Troy Troy
Great...except....slippery
4.57x1.82 m
It says non slip but it is extremely slippery ....more like a slip and slide. Someone needs to send out some non slip tape or something to fix this as it has no traction. Overall good idea just wish I could did a solution for that. Get and electric blower too....be so much better.
0 people found this helpful
Mark S Harris Mark S Harris
Mr
4.57x1.82 m
Love the dock! It's huge. Naughty a pop up tent and now have a houseboat. My only gripe is I didn't receive the cary bag. And communicating w customer service has not been all that easy.
0 people found this helpful
Great mat Great mat
Kids love it
2.13x2.13 m
I’m so glad I purchased the mat. The kids love playing on it, it’s durable enough to set up a chair and use it as a dock. We tie it up right behind the boat for beach days. The adults use it as a floating snack bar. My only complaint is it’s very difficult to fold up and stuff back into the carrying bag.
0 people found this helpful
tinalibertella tinalibertella
Slow leak upon receiving
4.57x1.82 m
Slow leak upon receiving 3
It slowly lost air from the 1st attempt with only kids (ages 4-8) playing on it in a lagoon. Then, lost more after we re-filled it and they played on it a 2nd time. The 1st reply from customer service was to patch it. I was more adamant in my response and they finally had me send it back at my expense and gave me a refund. I feel that they should have offered to pay return shipping since I contacted them within 2 weeks of receiving the item.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Echo Price Echo Price
Myself
Orange 4.57x1.98 m
It's way too big and heavy for me to move it, let alone get it aired up to use. Great concept, love the idea of using it alongside the dock, but just too much weight there. I'm sure it's great, unfortunately not something I can use for myself and granddaughter.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Justin Justin
Mr
4.57x1.82 m
Product leaked on first inflation and I've been messaging customer service for over a week. There only response is need more time, that's after they deleted the first ticket without explanation. Here we go...
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
marco floris marco floris
roba di bassa qualitá
Blue 2.44 m
fa schifo è arrivato bucato e l assistenza fa ancora piu pena. Lasciate stare e non coprate niente dal sito della vevor.
1 people found this helpful
Customer Service Reply: Abbiamo ricevuto la vostra segnalazione relativa a questo problema. Il nostro team di assistenza clienti prenderà in carico la questione entro 24 ore e continuerà a seguirvi fino alla completa risoluzione del problema. Vi invitiamo a controllare le risposte alla segnalazione e le notifiche via e-mail.
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jgolgart2317 jgolgart2317
Don't trust in stock/shipping times
Orange 3.05x3.05 m
Never got it even though it showed in stock. Ending up having to get a refund. Big miss from Vevor on this one.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Nathalie Monette Nathalie Monette
Quai flottant
3.04x3.04 m
Très déçu après 1 utilisation elle dégonfle elle a un trou dans une couture
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.

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